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9 Chatbot builders to enhance your customer support

Sprout Social

Best for: Quick setup Highlights: Easy-to-use interface for configuring chatbots Detailed API documentation Quick setup, requiring minimal data for effective learning Efficiently handles messages outside the chatbot workflow Wit.ai Using NLP, Chatfuel aims to deliver engaging conversational flows.

Hubspot 98
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Advice for startups: Focus on your super-fans

Socialmedia.biz

Target audience: Startups, entrepreneurs, businesses, brands, digital marketers, advertising agencies, SEO specialists, educators, journalists, Web publishers. Communicate with them through SMS, email, Twitter, FB, push notifications. “Have ownership over your entire community, Own the data.

Startup 68
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Everything You Need to Know on Real-Time Engagement Platform

The Realtime Report

In any case, e-commerce enables startups, small enterprises, and major corporations to sell things on a global scale and reach clients all over the world. A customer engagement platform is the command center for your business’s customer data and tools.

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5 Ways To Grow Your Customer Relationships Through Social Selling

Convince & Convert

One of the early steps I made this year while working on a startup idea was to join groups on Facebook and Reddit that help me identify and note the challenges of users that my idea will solve. SMS Messaging . Trackable Touchpoints . Making every touchpoint that we have with individuals trackable seems impossible.

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Online & mobile disaster relief efforts for Japan

SocialFish

I scoured my Reader and fired off a few links (including some about social networks and tech companies and startups); and it seemed like a good idea to repost them here with a couple of additional ones I’ve seen since. uberShare is a startup technology company that has also set up relief efforts. See also Google Crisis Response.

Mobile 177
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Everything You Need to Know About Chatbots for Business

Hootsuite

ML relies on historical data to help with its predictions. Give it a way to apologize in a friendly manner when faced with data it’s not sure what to do with. It has people engage in a conversation with the bot via Facebook Messenger or SMS in order to access exclusive travel deals. Intercom also works with startups.

FAQ 80
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Fetching Friday – Resources Mashup & Timescapes

Kikolani

21 Tactics to Increase Blog Traffic – This post is intended to be useful to all forms of bloggers – independent folks, those seeking to monetize, and marketing professionals working an in-house blog from tiny startups to huge companies. Business / Career. Social Media / Social Networking. Social Media / Social Networking.

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