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[Interview] How Microsoft Uses Social Analytics, And How You Can Too

Audiense

In 2016, mature social media teams can adopt a myriad of roles across marketing, communications, customer service, audience research, product development, and much more. At the core of this activity is using social media data intelligently to extract smart insights. How has your social data been implemented elsewhere in Microsoft?

Microsoft 112
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Romi Mahajan leaves Microsoft to Join Metavana as CMO

Buzz Marketing for Technology

Long time friend and well respected CMO buddy of mine Romi Mahajan is leaving Microsoft to join Metavana. Q: The name would suggest that you are making a “big data” play by combining multiple sources of meta data from the social web to create a VOC “nirvana”, which of course is kind of the holy grail for everyone in this space.

Microsoft 235
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How social media collaboration can boost your strategy’s impact

Sprout Social

To stretch social media’s impact in your organization, set up a continuous feedback loop to collect and analyze data from your customers and stakeholders. Imagine the benefits of using their collective IQ to integrate social strategy and data in all aspects of the business. Customer support can fix problems before they escalate.

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10 Best OCR Software of 2024

Tweaklibrary

This enables intelligent document processing and allows OCR software to do more than extract data. Additionally, optical character recognition (OCR) software helps to digitize paper documents. Choose from these top 10 optical character recognition software alternatives to go paperless with your company’s daily activities.

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How to use AI analytics for targeted business decisions

Sprout Social

Add to these, workflow inefficiencies, data silos and rising costs, and there’s a growing need for tools that can help give you an edge. They’re eagerly adopting AI-enabled data for AI marketing to thrive and evolve in a data-driven and dynamic business environment. Enter AI analytics. What is AI analytics?

Analytics 111
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The Top 10 Stress-Free Social Media Planning Tools

Hootsuite

Social media planning tools are software that helps you schedule, organize, and publish content on social media. These tools can range from scheduling software to grid planners to calendars. In fact, we believe scheduling software to be so integral that we wrote a post outlining the 15 best social media scheduling tools.

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Conversational analytics: How to use social listening for brand insights

Sprout Social

Continue reading to see how conversational analytics impacts your business by leaning into social data for rich insights and empowering business leaders to make strategic decisions. Thus, enabling your teams to concentrate on strategy and business impact rather than manual data analysis. How does conversational analytics software work?