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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

Some brands also publish posts on social media platforms to address customer concerns. This curated list of top tools by Attrock can help you choose the one that best suits your business requirements. Image via Hubspot Mostly, customers ask these questions through the DMs.

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Content Strategy Tips from Top B2B Brands

Writtent Blog

According to John McTigue , part of the marketing team behind the offer, “most companies [in the industry] are publishing case studies , specification sheets, or press releases…we wanted to ‘punch things up’ a bit.” Dominate Your Niche Image source: HubSpot/PoweredbySearch Who wants to read about marketing automation software?

B2B 93
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45 of the Best Social Media Analytics Tools

agora pulse

Falcon is a social media suite that includes publishing, engagement, customer support, and listening. Hootsuite is a social media dashboard that supports publishing, monitoring, and reporting. Lead generation analytics from HubSpot. Iconosquare is a social media tool with publishing, monitoring, and reporting. Brandwatch.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Social Media Management – Content management, publishing, and governance. CX Insights – A unified, actionable view for world-class CX. . Experiences – Find, curate, and share the best social media content. Contact Center – Agent efficiency, automation, and operational insights.

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How the Very Best Content Curation Is Done on Social Media [SSM002]

Buffer Social

Rand shares all sorts of content on marketing, SEO, technology, and startups, and he does so with a fine eye toward curation. Content curation on social media is a great way to provide value to your audience and build your own brand. How does he go about his content curation? 3 Content Curation Takeaways from Rand.

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Demand Generation vs. Lead Generation: Comprehensive Comparison

Oktopost

It’s geared towards increasing brand familiarity and brand storytelling , curating brand introductions to new potential customers, as well as highlighting why your service or product is essential and unique. . This includes looking for keywords to target when publishing content and monitoring the conversation on social media.

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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Social Media Management – Content management, publishing, and governance. CX Insights – A unified, actionable view for world-class CX. . Experiences – Find, curate, and share the best social media content. Contact Center – Agent efficiency, automation, and operational insights.