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Presidential Elections, Pandemics, Natural Disasters: When to Pause Your Social Media Channels

agora pulse

If your company is directly involved in the situation, avoid publishing any social media posts that could mislead followers or lead to a PR crisis. Yet in some cases, it’s a better idea to keep publishing consistently instead. First, log in to your social media dashboard and pause any relevant publishing queues.

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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. Pinterest – Product Curation. Best Shopify apps FAQ.

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Good, Better, and Best Strategies for Customer Service on Social Media

Ignite Social Media

Find a realistic timeframe during which you can respond and publish that information somewhere to help set expectations. FAQs Prepped for Community Managers: Like the above, if a customer is asking a question that’s frequently asked, have the CM directly answer the question (not via copy and paste, but in a customized fashion).

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Social Media Automation Rules No Brand Should Break

Sprout Social

If your favorite company publishes a blog post and you share it every time, then could you not automatically share that? Perhaps every time you publish a blog post on your website, you want to share the post immediately with your followers. Automate Your Content Curation. Takes out the repetitive tasks. Automate Your RSS Feeds.

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5 YouTube features to use to boost engagement

Sprout Social

Search YouTube comments to find ones you haven’t responded to yet, identify which commenters have the most subscribers and use FAQs to inspire new content. You’ll also find helpful sections, like curated Ideas for you , news and tips for Creators and more. Do this by going to YouTube Studio > Analytics tab > Comments.

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17 Ways to Recycle Content and Triple Its Lifespan

Writtent Blog

The introduction to that carefully-researched eBook or whitepaper your company just published probably summarizes the entire project and builds suspense in a few paragraphs. Draft an outline with logical flow and structure, and reuse content you’ve previously published to fill in the holes. Start a File of FAQ.

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17 Ways to Repurpose Content and Triple Its Lifespan

Writtent Blog

The introduction to that carefully-researched eBook or whitepaper your company just published probably summarizes the entire project and builds suspense in a few paragraphs. Draft an outline with logical flow and structure, and reuse content you’ve previously published to fill in the holes. Start a File of FAQ.