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The 12 Best Chatbot Examples for Businesses

Hootsuite

This makes them ideal for answering FAQs at any time of the day or night. And it served to give their audience what they wanted: timely answers to FAQs. They needed to automate FAQs to better serve their audience. They chose Acquire Live Chat to act as an FAQ chatbot on their site. Source: Heyday. Get a Free Heyday Demo.

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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. Pinterest – Product Curation. Best Shopify apps FAQ.

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Good, Better, and Best Strategies for Customer Service on Social Media

Ignite Social Media

FAQs Prepped for Community Managers: Like the above, if a customer is asking a question that’s frequently asked, have the CM directly answer the question (not via copy and paste, but in a customized fashion). Don’t just send them a link to the FAQ page, take your time with customizing a response. Not ready to talk just yet?

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AI won’t replace social teams: Here’s why

Sprout Social

You need to make sure what’s happening on your social channels is human-fed and human-curated. So if there’s anyone in any industry that needs the latest information, it’s not going to know the latest trends.” Jeff MacDonald Social Strategy Director Instead, Jeff suggests treating AI as an idea launchpad.

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Presidential Elections, Pandemics, Natural Disasters: When to Pause Your Social Media Channels

agora pulse

Other brands in your industry or area may be just as unsure as you are. If you use content curation tools like Quuu or apps like IFTTT , check or pause them. Link to FAQs or a contact page in your pinned post or bio. How are our peers responding to the situation? What kind of social media content do we have scheduled?

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8 Ways to Optimize Your Facebook Page

Convince & Convert

Add a short business FAQ. Post curated content (with the help of tools like DrumUp which saves tons of time). Tag other business pages you (industry tools and non-profits). This is very useful because the more original text you have here, the more opportunities you get to rank your page for business-related search queries.

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How to Transform Your Customers into Brand Advocates

Pixlee

Pixlee allows brands to source, permission, curate, and publish UGC from social media and direct uploads to your site. Use blogs to inform users about trending industry topics and share tips. Checkout Comments on Revel Nail’s product page. A negative experience, on the other hand, may result in users clicking away from your site.

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