Sprout Social
NOVEMBER 29, 2022
Corporate social responsibility (or CSR, for short) is an accountability model businesses use to integrate social and environmental causes into their operations. Takeaway : You don’t need to have made good on all your CSR efforts before you can start talking about them. It can impact your bottom line as well.
SocMed Sean
JANUARY 21, 2019
Encourage them to share solutions to issues that they have identified. Implement a social listening strategy for your products and customers You want to know when your customers are unhappy and social listening is a great strategy that can help you find unhappy customers AND resolve their issues.
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Mindjumpers
SEPTEMBER 9, 2010
Read Full Post » • Danish CSR Initiative on Social Media Meets Criticism The Danish CSR initiative called ‘Lys i Afrika‘ (Light in Africa) that was launched on Facebook 12 May has been met with heavy criticism. “How can we do something that will create value through social media?”
Convince & Convert
JULY 6, 2010
Yet before a crisis erupts, no matter what the root of the issue, companies should cushion themselves by leveraging the good work they’re already doing. Take a look at the company’s philanthropic endeavors and cause-related initiatives, especially in the area of Corporate Social Responsibility (CSR). Don’t be Shy.
Socialmedia.biz
DECEMBER 10, 2018
Extend customer care onto your social media platforms, such that it can be a channel to resolve customer issues as well as an information platform. • You can use offline activities such as roadshows, fun fairs, exhibitions, CSR and recruitment drives to direct traffic to your online tools. Be mindful of what you post.
Convince & Convert
MARCH 28, 2012
In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR.
Convince & Convert
MARCH 28, 2012
In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction. Want to save your organization precious “human CSR capital?” Fantasy Dashboard: The Customer vs. the CSR.
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