New at Hootsuite: Customer Care, Inbox, and Amplify Updates
Hootsuite
APRIL 12, 2021
Enrich: Connect to customer relationship management (CRM) or contact data platforms to keep information in sync for effective omnichannel case management, and connect to knowledge management systems for cost-effective self-serve case resolution. Now you can leverage the tools your team is already using, like Microsoft Sharepoint.
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