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How to Use Social Listening to Retain More Customers

Webbiquity SMM

But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. This list should also include industry-specific keywords. Guest post by Mehdi Hussen.

Sentiment 142
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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Keyhole offers social media listening and analytics for top social media platforms and other online media sources, like news, forums, blogs, etc., With its comprehensive monitoring capabilities, Mention covers social media platforms, forums, reviews, and more. all in one easy-to-use dashboard.

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The Dark Web: DDoS Attacks Sell for As Low As $10 Per Hour

The Realtime Report

” A basic targeted malware attack in Europe or the US costs $300, while a targeted distributed denial-of-service (DDoS) attack goes for as little as $10 per hour or $60 for 24 hours. According to Gartner research, the average cost of downtime for a small-to-midsize business is $5,600 per minute.

Banking 158
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Oktopost’s Social Listening: Tap Into Conversations That Impact Your Business

Oktopost

It has to be a two-way street: before you even say something, you might want to listen to what your audience, your competitors, and the entire industry are talking about. The volume of B2B mentions might be lower, but the potential cost of every missed negative post is so much bigger. Benchmarking and competitor analysis.

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How to supercharge your marketing strategy with AI automation

Sprout Social

The intuitive collaboration between artificial intelligence (AI) and human effort is driving innovation across a range of industries such as health sciences, supply chain management, manufacturing and research & development. The model is further refined so it is specific to your business and industry.

Strategy 104
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How to use AI analytics for targeted business decisions

Sprout Social

Add to these, workflow inefficiencies, data silos and rising costs, and there’s a growing need for tools that can help give you an edge. When applied in marketing, AI analytics extracts meaningful insights from various data sources such as social media listening, review websites, customer forums and survey data. Enter AI analytics.

Analytics 113
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Media Monitoring 101: What It Is And How It Works[Tools Included]?

Keyhole.co

Media monitoring is beneficial for individuals and big brands alike because it allows them to track and analyze mentions of their brand, competitors, and industry keywords across various media channels, including social media, news outlets, blogs, and forums. Knowing what and how to monitor can make you the pioneer of your industry.

Tools 52