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The Social Media ROI Debate

Webbiquity SMM

Can social media costs be justified on the P&L, so that as belts get ever tighter in this stagnant economy, these projects and tasks can be spared the budget axe? You wouldn’t buy a new machine tool or enterprise software application without an ROI analysis, so why should social media be any different?

ROI 193
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Brand Advocates vs Brand Adversaries – it’s a Very Thin Line!

Buzz Marketing for Technology

Xbox Support found that people they help on Twitter are far more satisfied than people they help via the call center, not to mention the cost of providing that service is significantly cheaper as well. It’s a great double sided ROI story for Social Customer Support. Share this on del.icio.us. Stumble upon something good?

Brands 243
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Search Engine Optimization THEN Blogging THEN Social Media Marketing

Webbiquity SMM

However, if each of these online marketing activities are done in a silo, they’re a lot less likely to produce an exponential ROI. Additionally, every one of our posts has a quick link to Delicious, Digg, Reddit and StumbleUpon. There’s no cost to get started. Ultimately, they can be exponential.

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Four Ways to Measure Social Media Marketing Results

Webbiquity SMM

While there are unquestionably many ways that social media marketing results can be measured , the debate rages on as to whether it’s truly possible to quantify the ROI from these activities. Some experts contend that because social media activity is rich in metrics , you can and should be measuring ROI constantly.

SM2 187
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Optimize Your Social Media and Make Your SEO More Social

Harp Interactive

Businesses that employ an integrated search and social media strategy achieve greater web-success at lower cost because they amplify their message manifold simply by combining the power of organic search and viral media. Synergy is the essential ingredient in achieving high ROI and maximizing the impact of your online media plan.

SEO 313
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How Marketers are Using Social Media for Business: New Report

Webbiquity SMM

A year ago, the top questions most marketers had about social media related to tactics, with ROI second. This year, questions about ROI top the list. Exposure vs. ROI. This seems somewhat surprising; while social definitely reduces media/advertising expenses, it increases labor costs. The Biggest Question. Tweet This!

Report 191
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Social Media Listening for B2B Marketing

Buzz Marketing for Technology

To me this is the most fertile area on which to prove ROI. Giving excellent support to your customers is priceless, especially when you look at the cost for acquiring a new customer. If my team can turn a customer service issue into a delighted customer who is tweeting good things about us on the social web what’s the ROI of that?

B2B 206