Sites like Digg, Reddit & StumbleUpon March 8th, 2007 by Mike Reining Read more about Articles , Popular Web 2.0 sites like Digg, StumbleUpon and Reddit are relatively new. Digg, launched in early 2005 is already one of the top 100 sites on Alexa. The brainstorming was slow going, but on a whim I came up with an idea I thought could possibly be popular on a site like Digg or Reddit. He also submitted it to Digg and saw the same result. As you can see, being on the top of Digg and Reddit gets you some serious traffic, but not just from those two sources. MORE >>

In digital selling environments, where products are delivered digitally (such as iTunes), or sold digitally with limited overhead costs for bricks and mortar or distribution and storage (such as Amazon), we now find that the cost of maintaining customer relationships is simply a matter of computer storage or low-cost digital interactions.  Suddenly, in certain digital environments – it is cost-effective to sell to anyone and everyone on the customer file – no matter their recency, frequency or monetary relationship.  Digg this! Martha Bush. Tweet This! MORE >>

The most obvious reasons are savings in time and money which are often the main costs when organizing and arranging face to face meetings. Travel costs are incurred, as are the external venue costs including the costs and availability of hotel accommodation, subsistence allowance, refreshments at conference and the conferencing facilities themselves. It is not only the monetary costs associated with the travel mode, air flight and train ticket or car mileage costs in reaching destinations that are generated, but there are also travel time costs. MORE >>

In addition to user-defined searches, they also offer lower cost alpha?Lists, Digg Digg. In my last blog, “ Clout vs. Klout – Or the Real Meaning of Social Influence ,” I pulled together information which concluded that the most visible people are not necessarily correlated with influence, and word-of-mouth recognition can only be harnessed by targeting large numbers of ordinary influencers. That naturally raises the question, “Who are these influencers and how DO we find them?” Existing businesses can turn satisfied customers into influencers. MORE >>

Layering on social media tactics for support can also decrease your contact center costs. Tactics like providing free support forums, peer to peer collaboration and discussion threads on social networks and support through microblogging can act as a string of defensive before a person calls into you contact center which is the highest cost support vehicle any company can have. Digg this! In a recent poll by the TSIA o f firms using social media – 68% of companies don’t know or can’t measure the ROI of social media. Tweet This! Share this on Facebook. Share this on Linkedin. MORE >>