SocialFish

FEBRUARY 26, 2011

You will be the voice of @GlobalGiving to our 21K followers on Twitter, our 10K fans on Facebook, our 80K email subscribers, and the 141K donors that have supported a project on our site. Do you use tools such as Facebook, blogs, Twitter and LinkedIn to execute strategy, mine data, and grow relationships?

Social Media 202

Social Media Communities Team Project 202

SocialFish

APRIL 6, 2011

Social CRM refers to both a business strategy for managing customer relationships in the age of social media and also the evolving technology that helps organizations do this. Communications coordinates with government relations, publications, and other departments to coordinate participation in public conversations on blogs and Twitter.

Social CRM 192

Social CRM Collaboration Curation Newsletter 192

SocialFish

MARCH 3, 2011

The goal of this article is to discuss the Salesforce.com community strategy and not the products, although there may be some reference to products and functionality because the Salesforce.com community is built using their own products. Their strategy for this is no secret; they produced two YouTube videos about it.

Communities 221

Communities Collaboration Statistics Lurker 221

SocialFish

OCTOBER 8, 2010

As associations continue to embrace social media, there have been extensive conversations about the need for an organizational social media policy. So you can imagine my surprise to see a post via Twitter entitled Here’s Why You Don’t Really Need a Social Media Policy written by Lance Haun. But I digress; back to policies.

Guidelines 184

Guidelines Policies Social Media Handbook 184

SocialFish

MARCH 9, 2011

Big Idea: Collaborating with a purpose and a strategy. Concepts: Build your strategy around the sweet spots. I can have a much better conversation with someone about membership when they don’t hear me first say, ‘You have to pay to play.’”. They cross-post content to LinkedIn, Facebook and Twitter. Start small and good.

Case Study 180

Case Study Study Communities Joomla 180

SocialFish

JANUARY 11, 2011

Here’s to more great conversations to come in 2011! 3 Is the Magic Number: Ideas for Framing Your Social Media Strategy. Everything you ever needed to get started with Twitter. Just wanted to take this opportunity to thank everyone who reads, shares, comments on, tweets and otherwise supports our SocialFishing blog.

Postrank 170

Postrank Handbook Case Study Press Release 170

SocialFish

SEPTEMBER 10, 2010

After the chat, Joe Gerstandt posted about it on his blog – and talked about how confusing the conversation was. I just finished an online conversation about diversity and inclusion that was all over the place. We actually noted during the conversation how hard it was to talk about diversity issues! Big D=protected class.

Committee 162

Committee Class Issues Training 162