Social Media Strategery

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“I want a Twitter for All the Various Parts of the Government”

Social Media Strategery

When we get down to the nitty and gritty of it and figure out why we are doing what we are and what is working and not working (policies…healing from the inside-out), we can start having meaningful conversations and building relationships. " (tags: social media us government customerservice conversation washington gov20) [.]

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Eight Conversations Your Customers Want to Have With Your Brand

Social Media Strategery

My last post criticized the content that a lot of brands share via social media – the incessant begging for likes and shares, the linkbaiting, and the meme-jacking that brands have adopted in their constant quest for “engagement.” You may not want to have these conversations. Your history.