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Conversational analytics: How to use social listening for brand insights

Sprout Social

In doing so, they have leveled the playing field for brands of all sizes and industries. Within these tools, conversational analytics harnesses the power of customer conversations and discussions by identifying and tracking hidden brand insights. What is conversational analytics? Here is a closer look at the key benefits.

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Oktopost’s Social Listening: Tap Into Conversations That Impact Your Business

Oktopost

It has to be a two-way street: before you even say something, you might want to listen to what your audience, your competitors, and the entire industry are talking about. As part of the platform, the new module will provide our customers with best-in-class tools to tap into social conversations that impact their businesses.

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What is Twitter Spaces? – Bring your Twitter conversations to life with audio

Sprout Social

Now Twitter has come up with Twitter Spaces to facilitate live audio conversations on the platform. Twitter Spaces is a new feature that allows users to have live audio conversations on the platform. Users can host these conversations in an audio chat room called a “Space” and invite other users to participate. Invite speakers.

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10 Higher Ed Marketers You Should Follow

Social Media Strategies Summit

Higher education marketers are busy, so finding the time to keep up with the latest industry developments can be challenging. Fortunately, plenty of smart folks can provide the answers: higher ed thought leaders who regularly post about what’s happening in the industry (and what it means for people like you).

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The Conscious Company Global Leaders Forum

Janet Fouts

I spent a few days last week at the new 1440 Multiversity , attending the Conscious Company Global Leaders Forum. The conversations among participants were a catalyst as much as the sessions. I had so many wonderful conversations, and so many tips scrawled in my journal. Here’s my recap of some of the highlights.

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How to Use Social Listening to Retain More Customers

Webbiquity SMM

This list should also include industry-specific keywords. Some key conversations may even slip through the cracks. Understanding your customer’s feelings requires a deep dive into the intent behind their social media conversations. You may want to use online spreadsheet tools to easily track and organize your keywords.

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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Keyhole offers social media listening and analytics for top social media platforms and other online media sources, like news, forums, blogs, etc., Kyle H Keyhole is an excellent tool for providing basic insights about social media accounts and tracking social media conversations. all in one easy-to-use dashboard.