Harp Interactive

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Tools for Monitoring Online Conversations: Part 2 of Monitor Your Brand Online

Harp Interactive

BlogPulse Conversation Tracker. Facebook Lexicon. Technorati. Blogpulse Trends. Ubervu (beta). Web Page Changes. WatchThatPage.com. Twitter Search. UberTwitter. Boardtracker. BoardReader. Social Media. Technorati. Social Mention. Who’s Talking. Ice Rocket.

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Monitor Your Brand Online-Part 1

Harp Interactive

In other words, to ensure that your competitors or disgruntled customers don’t steer conversations in a way that put you on the defensive. In order to cultivate the conversations taking place in the social media arena, you need to know that they’re happening! Blogs (WordPress, Blogger, Twitter etc). Video Sites (Youtube).

Brands 307
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5 Ways to Battle Social Media Stump

Harp Interactive

With so much hype surrounding the enormous benefits for businesses to reap with social media, many have eagerly (and expectantly) jumped into the social landscape with a Twitter account and maybe even a Facebook profile or fan page built around their brand or business. Use monitoring and search tools to seek out appropriate conversations.

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You Can’t Manage What You Can’t Measure! Social Media Analytics

Harp Interactive

To begin with there are two types of customer interaction that you should measure and analyze: Consumers who find your website through social media: These consumers increase traffic to your website and since they come to the site qualified (with intent) they also proportionately increase conversions (eventual or immediate revenue).

Analytics 350
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Best Practices for an Engaged Social Presence

Harp Interactive

That is, 80% of your tweets should be helpful or conversational while only 20% should be promotional. ISMA: And how about on Facebook? Are there Best Practices for Facebook as well? Best Practices for Facebook. Be conversational vs. corporate (again, speak with a human voice vs. a corporate voice). Be genuine!

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How to Craft Compelling Messages For Social Media Platforms

Harp Interactive

Facebook updates, Blog posts, all provide social platforms for businesses to communicate with their customers in a more informal environment while effectively promoting their cause. For the social media writer it can be an onerous task to consistently deliver such effective messages in a conversational style. Instant messaging.

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February’s Featured Resource: Amplify.com

Harp Interactive

Just sign in with Twitter or Facebook and begin to share content. “The aspect of Amplify that I think most distinguishes it from Twitter, Facebook, Buzz is that Amplify focuses on content that people find thought provoking. the quality of conversations and members. the quality of conversations and members.

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