To Lock-in or to Set Free? How the New Age Consumers are Evaluating Products and Service?
Atom Thought
MAY 11, 2010
Should we be surprised to hear that facebook will allow you to take your friends and conversations to any social network? The new age consumer will soon evaluate a product or service also on it’s ability to allow no-hassle exit or portability. Is facebook thinking on these lines? What do you think?
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