Akamai Marketing

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Social Media Complainers – your new BFF's

Akamai Marketing

My favorite tidbit of info: 68% of consumers who posted a complaint or negative review on a social networking or ratings/reviews site got a response. I’ve always advised my clients that its better to have people complain in an open forum where it can be addressed. Of those, 18% turned into loyal customers and bought more.

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Stand Out in Social Media Marketing by Being Consistently Remarkable

Akamai Marketing

Spend anytime on social media or marketing blogs and you’ll to see advice to make remarkable content. Be remarkable and you will stand out in your social media marketing. Creating remarkable content is sort of like saying “just make it go viral.” Remarkable content is consistent content.