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9 Chatbot builders to enhance your customer support

Sprout Social

Table of contents: What is a chatbot builder? These builders offer a user-friendly interface with customizable templates and network integrations. Look for platforms that provide drag-and-drop functionality, pre-built templates and clear onboarding.

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The Top 6 Instagram Reels Editing Apps To Make Better Reels

Hootsuite

Are you trying to reel in engagements, paid sponsorships, or click-throughs with your Instagram video content? Just like your audience, the Reels algorithm loves visually appealing content, so the right editing app can make a big difference when it comes to reaching your target market. Who it’s best for: Content creators on the go.

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The 12 Top Benefits of Chatbots in 2023

Hootsuite

Answering FAQs, helping with order tracking, product recommendations, and various other types of support are available at all hours. Answer your customer FAQs automatically Raise your hand if you’re sick of answering the same four questions over and over (and over) again. Needless to say, this is a major time saver for retailers.

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8 ways to leverage short-form video (and how to get buy-in)

Sprout Social

According to the Sprout Social Content Benchmarks report , 52% of marketers cite changing content formats as a challenge when planning and scheduling posts. This bite-sized content can supercharge your social strategy and brand awareness. It’s the most popular content format Put simply: People like short-form video.

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39 Instagram story ideas to boost engagement for your brand

Sprout Social

In this article, we’ll give you 39 engaging Instagram Story ideas to help spark more content ideas, without burning yourself out in the process. In a recent LinkedIn poll , 52% of respondents said they used Stories to share other content, links and engage with their audience. Share your blog or article content.

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The 15 Best Shopify Apps to Help Grow Your Ecommerce Store

Hootsuite

Heyday – Chat & FAQ Automation. Dealing with FAQs like store hours, order tracking, and more can take valuable time away from your customer support team. Heyday is a conversational AI chatbot that can automate FAQs and customer support for your business. That’s where Heyday comes in. Get a free 14-day Heyday trial.

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5 Reasons Why Messaging Should Be Part of Your Social Media Strategy

Hootsuite

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. Messaging apps support rich media content like interactive voice, video, and images. See the world through your customer’s eyes. Download now.