article thumbnail

What is a customer journey map and how to make your own [examples included]

Sprout Social

Streamline content creation, social customer care strategy and messaging optimization across every touchpoint. Departments use the customer journey map as a central reference to ensure a consistent and customer-focused approach. Use prospecting tools, content management systems (CMS) and behavior analytics tools to gather data.

Examples 103
article thumbnail

How to optimize your marketing budget: Do more with less

Sprout Social

With an economic downturn looming, it’s not surprising around 75% of CMOs report being asked to do more with less in a Gartner survey. Managing social media and other marketing channels in this economy can be challenging. Marketing technology: Content management system, SEO tools, AI writing assistant and website analytics tools.

Marketing 131
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Projects to Improve Auto Financial Services Websites

Idaconcpts

Remember from my previous article on responsive design , that according to a July 2011 – January 2013 survey from the Media Behavior Institute, 43.5% survey participants accessed the Internet via a mobile phone each week during that period. of the U.S. Second, they have to make sure that the piece of redirect code is working.

Project 134
article thumbnail

20 Rocking Tools for Successful Blogging

Writtent Blog

Stumbled upon a video, a news article, or any piece of content you’d like to come back to later on? Save content for future reference from your browser directly, or from other apps, including Twitter. Perfect for content curation. Simply cope/paste the content into the text box and voila! Care for a demo ?

Tools 107
article thumbnail

eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

Contents Introduction Towards a Definition Driving Forces Developments to Date Barriers Future Potential References Web Links Introduction A definition for the term Personal Learning Environment ( PLE ), remains elusive. These are content management systems (CMS) which handle many types of content including a wiki.

Web 2.0 165
article thumbnail

25 Reasons Why Google Hates Your Blog

ProBlogger

Most content management systems will have a plugin that will create and submit your sitemap to Google, taking all the hard work out of the process. You copy your content from other bloggers. You copy your content from other bloggers. Smart people don’t try to reinvent the wheel. Adapt or attribute. Don’t be shy!

Google 51
article thumbnail

Computer Security for NGOs

Little Web Giants

It includes research, surveys, mailing lists, meeting records such as agendas, minutes and attendance lists, audio and video recordings, emails and social media conversations. As we collect more data, in more forms, and in more locations, it becomes increasingly hard to safely manage. Corporate Data Collection. Malicious Attacks.