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Why Customer Service Should Be in Your Social Media Marketing Strategy

Techipedia: Tamar Weinberg

We have embarassing pictures in Google Maps , videos about the death of an innocent man in the hands of a “competent&# cop , and even Yelp reviews that can damage your personal reputation , never mind your business. Everything today can be turned into a public spectacle that can make or break you.

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How a Small New York City Hotel Put Itself on the Map through.

Techipedia: Tamar Weinberg

How does one small hotel possibly compete with these hotel franchises? Today, it appears every retail or business concern says ‘follow us on Twitter’ or ‘be our friend on Facebook.’ Is it even possible? We can say that it is. In fact, the Roger Smith Hotel did it quite successfully.

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Social Media Ostriches – The Corporate Hypocrisy Of Blocking Employee Access To Facebook and Twitter

SocMed Sean

An online shoe retailer that has blown the door off marketing and expanding their sales opportunities and customer support through the use of Twitter. Each day, I enjoy reading the updates of employees that I currently work with, as well as previous co-workers and even employees at competing companies. Email this to a friend?

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How to Get an Influencer's Attention

Techipedia: Tamar Weinberg

As of January 2010, Craigslist boasts close to 50 million unique visitors per month, according to Compete. Here’s what they told me: Craig Newmark Craig Newmark is the San Francisco-based founder of the nearly 15-year-old extremely successful classifieds site Craigslist. For me, it’s just asking, via email, Twitter, or Facebook.