The New Kind of Customer Loyalty Your Company Needs
Convince & Convert
APRIL 6, 2016
However, considering the fact that 89 percent of marketers expect to compete primarily on the basis of customer experience this year, it looks like we won’t need to wait until 2020 to validate these predictions. From initial customer search to an in-store purchase, the significance of this statement is undeniable. Connecting Across Channels.
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