SocMed Sean

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The KISS Method For Determining Social Media ROI

SocMed Sean

Wikis, idea networks, blogs, and social Intranets are a great tools that can be used to encourage employees to share what they know. Think of your internal knowledge base as the “Facebook for your company” and create an environment where employees are encouraged to connect and share.

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10 Words And Phrases Social Media Pros Should Help Their Clients Understand

SocMed Sean

That’s their job, making money for the company by serving customers. Any company that is not blogging in 2012 is missing out on a HUGE opportunity. ” 3) ROI – There’s a lot of concern with business executives as to whether there is any Return on Investment in social media. Blogs are customer service channels.

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How I Got My Job As Director Of Social Media – Step 1: Build Experience Then Blog, Tweet, Collaborate!

SocMed Sean

Tools like knowledge bases, content management systems, enterprise search, blogs and wikis all played critical roles in the development of these systems. I spent the first 10 years of my career building organizational intranets that focused on helping employees share their job knowledge with each other.

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It’s 2AM, Do You Know Where Your Organizational Information Is??

SocMed Sean

Now, add modern day blogs, tweets, text messages, forum posts, comments, status updates, videos, podcasts, and wiki posts to your list and what do you get? My Documents, file shares, document repositories, WIKIs, etc…)? no blogs, wikis, microblogs, etc…)? Does someone monitor searches on your company and products?

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Out With The Old…Rethinking Outdated Intranet Portal Models Part I – Introduction

SocMed Sean

functionality like blogs, wikis, and tagging instead of relying on one-way messages from the top. In 2006, I was involved in an Intranet project for a Fortune 500 telecommunications company with an employee base of around 25,000. Instead, organizations want their employees to generate peer-to-peer content using 2.0

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