The Social Media Incubator

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Flipboard Acquires News App Zite

The Social Media Incubator

Flipboard has announced they have acquired Zite and will be working with their team, as well as CNN, to create an “unparalleled personal magazine” for all readers. CEOs of both companies released statements today. Zite will continue to be supported by their team until the transfer.

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Using Social Media for Customer Service

The Social Media Incubator

What’s more frustrating for a customer than trying to connect with a company regarding service, and that company keeps redirecting the customer to various departments? More and more customers are reaching out to connect with companies via social media. And what company wants their name or brand linked to the words “epic fail”?

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Are Personas a Good Approach in Social Media?

The Social Media Incubator

Think of sports teams, like the Minnesota Timberwolves and their mascot, Crunch. That is, don’t just post impersonal messages, self-promotions or thoughtless tweets in the name of your company mascot. Should you blog using a persona, or conduct social campaigns under a persona? Or the GEICO Gecko. Or the Aflac Duck.

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How to Use LinkedIn for Marketing/Non-Sales Professionals – Part I

The Social Media Incubator

It’s often easy to see how using the social networking site LinkedIn to find new potential customers could be very beneficial to sales & marketing teams. How can you use LinkedIn to your benefit and the benefit of your company if your role within your company is not directly tied to bringing in new customers?

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How Important Is Local Search for Your Business?

The Social Media Incubator

Search and Social Strategist Caroline Melberg says, “for companies trying to reach a local target audience, local search is essential. Contact our team of Search and Social Strategists to learn how you can put local search to work for your business today.

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