Janet Fouts

MARCH 24, 2020

In a recent report from the Harvard Business School ( The Caring Company ) less than 25% of employers say that being a caregiver impacts the performance of employees. But if employers are truly in touch with their team, they can see the signs. The cost of finding, hiring and retaining skilled teams is rising. Who are the Carers?

Cost 91

Cost Survey Report Skills 91

Janet Fouts

JUNE 14, 2021

We must recognize we cannot ignore caring for both the mental and physical wellness of our teams. And what about those Steve Brown calls “Thread People” who provide a sense of stability and continuity to the company; often more reliably than their leadership.

Exercises 136

Exercises Conference Training System 136

Janet Fouts

MARCH 24, 2020

In a recent report from the Harvard Business School ( The Caring Company ) less than 25% of employers say that being a caregiver impacts the performance of employees. But if employers are truly in touch with their team, they can see the signs. The cost of finding, hiring, and retaining skilled teams is rising.

Cost 70

Cost Report Survey Skills 70

Janet Fouts

JUNE 27, 2019

He also led the research team for Quantum Workplace’s Best Places to Work program where he has studied the employee experience at thousands of companies to understand what the best workplaces in the world do differently than the rest.

Consultant 102

Consultant Study Resources Research 102

Janet Fouts

AUGUST 21, 2017

While it’s general policy to train your team in the technical elements of their job, you may be leaving out a crucial component; empathy. Lack of empathy can lead to isolation and alienation, divisiveness within a team, highlight diversity issues and cause a brand to make catastrophic errors that alienate the customer base.

Skills 81

Skills Training Loyalty Policies 81

Janet Fouts

JUNE 15, 2021

We must recognize we cannot ignore caring for both the mental and physical wellness of our teams. And what about those Steve Brown calls “Thread People” who provide a sense of stability and continuity to the company; often more reliably than their leadership.

Conference 70

Conference Training System Issues 70

Janet Fouts

JUNE 15, 2021

We must recognize we cannot ignore caring for both the mental and physical wellness of our teams. And what about those Steve Brown calls “Thread People” who provide a sense of stability and continuity to the company; often more reliably than their leadership.

Conference 70

Conference Training System Issues 70

Janet Fouts

JUNE 27, 2019

He also led the research team for Quantum Workplace’s Best Places to Work program where he has studied the employee experience at thousands of companies to understand what the best workplaces in the world do differently than the rest.

Consultant 70

Consultant Study Resources Research 70

Janet Fouts

FEBRUARY 17, 2011

There are actually quite a few social CRM services allowing you to tap into what people are saying about your company and reach out to them. For a larger company with a lot of products to cover this is a pretty cool way to offer customer support, but for a small business or individual it might be overkill.

Social CRM 127

Social CRM Lithium Collaboration Small Business 127

Janet Fouts

FEBRUARY 11, 2013

I work with a talented team of community managers and I know many more through speaking, conferences and social media. Others do everything from moderating forums and Facebook pages, T witter engagement and influencer outreach to creating e-books and blogging for the company. They are an integral part of the team.

Communities 141

Communities Content Jive Meme 141

Janet Fouts

OCTOBER 2, 2014

When you’ve got it set up you’ll see all the pages you manage in one place as well as the power editor and a list of “projects” Projects help you organize your pages and ads and assign people on your team to manage them. Business manager and ads. Bottom line?

Facebook 139

Facebook Applications Project Overview 139

Janet Fouts

DECEMBER 1, 2012

That includes online tools and strategies to help get your staff and customers engaged in the process of building a culture around your company that reflects it’s values so that both staff and customers have an investment in it’s success. Replacing managers with teams. Psychic ownership. Think about it like this.

Engineering 126

Engineering Review Case Study Communities 126

Janet Fouts

JANUARY 19, 2012

Building the brand of your company through the intelligence of your staff. Let them shine on Google+ and help build the brand identity of your company through your fabulous employees and their ideas. This includes the CEO, the marketing team and your engineers. YOu hire the best and the brightest right? Collaborative meetings.

Google 135

Google Facebook URL Collaboration 135

Janet Fouts

DECEMBER 30, 2014

Prefer to spend more on socially responsible companies and say a company’s commitment to the community influences their decision to work there. This may seem a stupid question in this day and age, but you’d be amazed at how many companies are simply not ready. They text instead of using voicemail or email.

Marketing 145

Marketing Nielsen Authentication Knowledge Base 145

Janet Fouts

APRIL 29, 2013

Some for news and research, others for team communication, professional development and keeping an eye on the competition. You can learn a lot about an industry and a company by doing searches and creating lists around your areas of interest. Jana uses it as her primary news source (as do I). Personal friends and family.

Social Networking 138

Social Networking Yammer LinkedIn Resources 138

Janet Fouts

JULY 20, 2013

In my case my business brand is me, not a product or even the company. Yes, and my team and I are managing nearly 80 pages for clients. Finally it dawned on me that I don’t really need a Facebook business page at all. I have information pages for my books on my blog and on Amazon among other places. Now what? . Am I still on Facebook?

Social Media 150

Social Media Facebook Energy News 150

Janet Fouts

JUNE 30, 2014

Of course we can expect Facebook’s team to have more advanced measurement and a whole lot more data than the average company, but it’s still an issue. ” when actually I hate it. Seth Grimes wrote a post about measuring sentiment here that explains this in detail. Don’t you hate it?). Enough about the backstory.

Sentiment 134

Sentiment Journal Analysis Facebook 134

Janet Fouts

AUGUST 10, 2010

Recently there have been several injection exploit attacks on WordPress through specific hosting companies. The team at Suciri went above and beyond to get me the information and tools I needed to get up and running quickly and their support team was helpful and responsive even outside of their posted support hours.

WordPress 133

WordPress Hosting Open Source Class 133

Janet Fouts

MAY 24, 2022

Priorities have changed and even though some are still planning on hybrid work, more and more companies are demanding we come back into the office. If you are in management, talk to your team. What employees – leaders even– want has changed. We’re looking at a more diverse, and hopefully more aware workforce. Without judgment!)

Insurance 27

Insurance Policies Skills Training 27

Janet Fouts

APRIL 18, 2011

Trust me when I tell you that’s too much to listen for unless you have a team who can focus all day, every day on just filtering the feedback you get from your listening tools! The next day I got an email from the CEO of the company that made the tool thanking me for my support. That has more value than the company responding.

Social Media 136

Social Media Attensity SM2 Radian6 136

Janet Fouts

FEBRUARY 16, 2012

Show each CXO and what their Twitter reach is, for example, and then the combined company reach. Hire me to come in and give them a presentation that will make it very clear how they can use social media, who else in your space is doing either well or poorly, and then train the team how to use social media efficiently and effectively.

Social Media 116

Social Media Netvibes CoTweet CoTweet 116

Janet Fouts

MAY 28, 2020

Turnover rates depend on the culture of the organization and the general feeling of the team. Improving well-being and service skills Organizations can be overlooking simple ways to improve company culture and the well-being of the staff. If you or your team are struggling with burnout, lack of communication, or service quality issues.

Class 79

Class Skills Insurance Hotels 79

Janet Fouts

JUNE 5, 2014

Helping companies Think Like a Rock Star & with a Southern accent. A Forbes Top 50 Social Media Influencer, blogger, B2B content marketing and inbound marketing, and social media strategist working with tech companies and B2B. Also follow our team and me on @socialmedia2day. Havi Goffan. TargetLatino. targetlatino.com.

Consultant 196

Consultant Klout B2B Influencer 196

Janet Fouts

SEPTEMBER 5, 2012

But creating and publishing a landing page can require a designer, a coder, the marketing team and possibly a consultant in SEO, user interface and conversion! Creating landing pages to focus a user’s interest on a specific topic and give them great information is key to inbound marketing. Now Hubspot is changing that. Analytics.

Hubspot 123

Hubspot Bookmarklet Analytics Paid Search 123

Janet Fouts

JUNE 3, 2013

A well informed team can react before things get out of hand. Needless to say, you should have a corporate social media plan and everyone in the company should know what’s in it. Life is so much easier when you’re prepared isn’t it? Monitor first, last and always. Set up monitoring tools for reputation management.

Social Media 176

Social Media Construction Reputation Patterns 176

Janet Fouts

DECEMBER 14, 2010

You’ll be surprised at how your customers team up with you and you will get more ROI than you can show from all your reports. As more companies start to really use this stuff they’re tired of being sold on concepts. Ask them for help to solve problems with you. Chuck Hester. They want actionable information and training.

Social Media 146

Social Media ROI Syndication System 146

Janet Fouts

AUGUST 10, 2011

Whole Foods teamed up with Halal food brand Saffron Road to promote targeted products on their web site as well as some giveaways of coupons and gift certificates on their web site in their first Ramadan marketing campaign. What about the Whole Foods PR team? So far so good right? Good so far. Then all hell broke loose.

Social Media Management 119

Social Media Management Social Media Upcoming Campaign 119