Should Companies Play it Safe in Social Media?
Direct Marketing Observations
APRIL 11, 2011
Is it creating a Twitter profile “in case someone maybe be talking about you so that you can claim that you and your company are proactively listening to the conversation? To be honest, if I was a company who didn’t have money, resources, or time (weak excuse) to dip a toe into the waters of social, I might do the same thing.
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