Jeff Esposito

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5 Social Networks For Your Small Business To Experiment With

Jeff Esposito

We all know that Facebook and Twitter are the cat’s meow when it comes to social networks. Both networks boast a plethora of users, and most of our customers have an account on one of the two networks. Chances are that you’ve already built out a presence one both of these networks.

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Facebook will not replace websites

Jeff Esposito

Over the past few weeks, I have seen chatter suggesting that Facebook fan pages will replace websites for companies and individuals. Stephen Haines of Facebook notes , “companies’ interactions with their customers could take place so often on Facebook that company websites would fall by the wayside,” but I am not buying it.

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30 Social Media Stats for the C-Suite

Jeff Esposito

Below are 30 of the top stats I have seen over the past few months that can help you either sell social media to the higher ups in your company or help you in securing additional resources for your company’s social program. 82 percent of 18-29 year olds utilize a form of social networking ( Pew ).

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How Marketers are Monetizing Social Media

Jeff Esposito

When it comes to organic, this comes down to a brand’s presence and what they publish on social sites as well as the way they engage with users. Looking at social in this manner allows for companies to look at separate KPIs and then roll them up into a performance overview.

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Would you pay for an adless Facebook?

Jeff Esposito

There were a few blogs on the topic ranging from slamming the company to questioning and polling their readers to see if they would be willing to pay for an adless version of the social network. This time was to think of how many people would actually pay to remove ads and if it were a viable revenue stream for the company.

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Crazy Canadian Cats Ground Plane, Don’t Be Evil and Universe in my Pocket

Jeff Esposito

Users Logging In Through Social Networks Spend 50% More Time On Site – this data is very interesting from Gigya. People trust social networks more than companies so it can help in the conversion cycle. Hopefully I did not miss anything important and if I did, please let me know. Want More Stickiness?

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Do you need to own your community?

Jeff Esposito

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on. What say you?