Mindjumpers

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Crisis Management: How to Prevent a Crisis and How to Respond if it Occurs – Part 1

Mindjumpers

Every company must engage in proactive crisis management by monitoring issues related to its business and to society in general, by assessing risks and developing a crisis communication plan. Proactive crisis management helps companies anticipate a crisis before it occurs. The importance of social media in crisis management.

How To 255
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VenueSeen: New Monitoring Tool Brings Customers and Brands Closer Together

Mindjumpers

VenueSeen sends a notification to the subscribing business when a customer shares their experience at the business’ specific location on Instagram, Foursquare or Foodspotting: a shared photo, a mention or a comment tagged with the company location.

Tools 228
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Super Bowl Becomes Social Bowl

Mindjumpers

Therefore Mullen and Radian6 have created the site BrandBowl 2011 which uses Twitter to analyse people’s reactions and sentiment towards Super Bowl commercials. The advertising brands and companies actively use great media attention to gain more followers and likers on social media as well.

Radian6 237
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gazeMetrix: Monitor Your Visual Brand Mentions Based on Image Recognition

Mindjumpers

Monitoring brand mentions, share of voice, sentiment etc. Startup company gazeMetrix opens up for an entirely new way of monitoring online conversations. are the essentials of analysing what is being said about your brand online. Meaning consumers making a reference to a brand through a photo without mentioning the brand name.

Brands 264
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The Blogosphere is Thriving

Mindjumpers

It is both a way to express one’s personal interests and also widely used by companies as a way to tell personal and relevant stories related to the company and giving the brand a face. Tweet Blogging is here to stay. According to Technorati , people spend more and more time and resources on maintaining blogs. Girl power.

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The Social Media Policy – not just for the big players

Mindjumpers

Secure coherence If you are about to embark on a social media plan for you business, then designing a company policy should be the starting point to understanding the level of commitment and integration you want, and realistically can implement. The document should be updated quarterly in line with platform changes and company policy changes.

Policies 218
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Why Social Media is not a Cheaper Alternative > $5 [part II]

Mindjumpers

Social for companies and brands is all about return on investment (but then again, who are we kidding, what isn’t?!). Social gives brands the opportunity to build their reputation online, and building a reputation takes time. Measurements.