The Social Media Incubator

FEBRUARY 5, 2014

5, 2014, CVS, one of the nation’s leading retail pharmacies, announced they would end sales of all tobacco in their 7,600 stores by Oct. “As a health care company, it’s time for us to take a stand and to put our customers, colleagues and patients on a path to better health,” the company said on their Facebook page.

Examples 139

Examples Social Media Strategy Health Care 139

The Social Media Incubator

APRIL 29, 2013

77 percent of B2C companies and 43 percent of B2B companies acquired new customers from Facebook. More people prefer Pinterest to Facebook when associating with retailers or brands. Last November, Huffington Post published 100 social media statistics that shouldn’t be ignored. Among these include.

Social Media 111

Social Media Statistics Marketing Retail 111

The Social Media Incubator

APRIL 13, 2012

We recommend utilizing something known as the “Net Promoter Score” … simply, ask 10 of your customers at random, on a scale of 1 to 10, how likely would they be to recommend your company to their friends and colleagues – and why. If you have a retail location, post a “suggestion” box or provide a survey with every transaction.

Reputation 121

Reputation Press Release Review Retail 121

The Social Media Incubator

APRIL 13, 2012

We recommend utilizing something known as the “Net Promoter Score” … simply, ask 10 of your customers at random, on a scale of 1 to 10, how likely would they be to recommend your company to their friends and colleagues – and why. If you have a retail location, post a “suggestion” box or provide a survey with every transaction.

Reputation 111

Reputation Press Release Review Retail 111