Socialized

article thumbnail

How to Use Facebook Messenger for Business

Socialized

billion active users per month when you understand that many people actually use it to communicate frequently with brands and companies. users had employed a regular messaging application to connect with a company, as per a Facebook commissioned report. The Facebook research previously quoted also pointed out that 75% of U.S.

Facebook 130
article thumbnail

Ignoring Twitter = Loss On Noninvestment

Socialized

A recent study from Maritz Research / Evolve24 found that 70% of companies ignore customer complaints on Twitter. Many are citing this as evidence that these companies "just don't get it," but I'd rather see it as a huge opportunity for those companies who are not participating. Anyone looking for.

Twitter 157
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Goldman Sachs Story Highlights Classic PR Blunder

Socialized

government has launched a fraud lawsuit against Goldman-Sachs for, among other things, misrepresenting to the federal government the company’s losses during the mortgage crisis, and according to the New York Times , “creating a (financial) product secretly designed to fail for the benefit of a favored hedge-fund client.”. Don’t do it!

Research 182
article thumbnail

7 Questions to Ask Before Connecting With Your Audience on Social Media

Socialized

In order to grow your client, according to your company priorities, you should ask the questions on their day to work obligations and tasks. Alternatively, create a profile on Twitter or LinkedIn if you’re going to curate whitepapers and thrilling company updates. The comprehension and avoidance of hype is simple.

Questions 130
article thumbnail

Debunking Five Social Media Myths

Socialized

E-mail is far from dead, particularly in large companies. Some companies use Sharepoint and other technologies to manage documents, but many still use e-mail to circulate Powerpoint, Excel, Word and other docs. That might be realistic for startups and small companies, but no way would you find the CEO of Adobe in the company’s booth.

article thumbnail

Live Tweeting Requires Ethical and Legal Considerations

Socialized

The University of California for example, in its Policy on the Reproduction of Copyrighted Materials for Teaching and Research , permits teachers to reproduce for classroom use “either a complete article, story or essay of less than 2,500 words or an excerpt of not more than 2,500 words from any prose work.”

Fair Use 184
article thumbnail

The Ultimate Guide to Social Media Listening

Socialized

The most messages are about products, brands, companies, and CEOs than you would think. However, the company handles less than 30% of products on social media. It is also quicker for small companies to achieve superior customer experience in comparison to their counterparts. Social media is a breathing body. Final Words.