Direct Marketing Observations

article thumbnail

Who Can You trust?

Direct Marketing Observations

Ironically we have said on many different occasions that consumers look to each other for product and company recommendations-they trust each other for their unfettered honesty. Consumers trust search results when doing research on a company and not social media. So what is happening? Now let’s look at slide #2.

article thumbnail

Internal/External buy-in to social media is tougher than you think

Direct Marketing Observations

Take for example the Forrester “social maturity&# survey which wants to know which companies are ahead of the curve in implementing social technologies for both external use (i.e., I had been thinking pretty hard lately that the more that I talk to various companies of various sizes one thing is becoming quite clear.

Buy 159
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

This weeks #SocialMedia Tweetchat Topic: Fear Factor: Understanding the Value of Adding Social Media to the Mix

Direct Marketing Observations

While companies widely accept that social media is transforming the business landscape, executives are still reluctant to approve anything more than small tests or pilot programs. Companies have spent decades building out their networks of consumers, partners, suppliers, employees, and special interests.

article thumbnail

Is social media marketing too labor intensive?

Direct Marketing Observations

More importantly what struck me was that as much as I had done, in the grand scheme of things, a lot was predicated on how much the company I was working with embraced what I was doing. Increase awareness of and interaction with a company’s brand through brand mentions and participation in social networks. Create listening posts.

article thumbnail

Why Twitter Still Matters

Direct Marketing Observations

Recently I read somewhere that the demise of Twitter is imminent and all anyone wants to talk about anymore is Foursquare and Gowalla , 2 shiny new LBS based companies that are reeling in new users by the bushel. The American Cancer Society tweets about cancer research, specific types of cancer news, and information.

Twitter 180
article thumbnail

Business Myopia-The Need To Realign Hope And Reality With Your Social Business

Direct Marketing Observations

A lot of companies are going to transition to becoming a social business and fail horribly at it. 3 days ago I was on the phone with a prospective client, before I got on the phone I did a little research. 3 days ago I was on the phone with a prospective client, before I got on the phone I did a little research. It starts there.

Adwords 138
article thumbnail

Our Shifting Notion of Search, Social and Mobile.

Direct Marketing Observations

We use it for online transactions, travel decisions, job searches, purchases, research, and a dozen other activities. Google has changed and redefined what search is for you, me and all the companies that rely on it for business. We use search the same way we use our lights, drive our cars and brush our teeth.

Mobile 177