View from Down Under: Surprising and Delightful
Debbie Weil
JUNE 6, 2011
The magician and genius behind this week-long event is AMP’s Annalie Killian. " That’s what companies need to be aiming for with their social media programs. Surprise and delight. Here are the slides from my speech yesterday. I’ve added in a few to clarify. Why "surprise and delight?"
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