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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

They feel a stronger connection with your company, increasing the chance that they’ll stay customers for a long time. Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. To wipe startup costs, check out a free open source solution like phpBB.

Cost 135
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The KISS Method For Determining Social Media ROI

SocMed Sean

The dangers of ignoring knowledge management is that employees who leave your organization take their “tribal knowledge” with them, resulting in loss of access to the information and increased training costs for the persons’ replacement. DON’T try to use Facebook as a company intranet.

ROI 269
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What’s the ROI of Social Media Silence?

Akamai Marketing

Exactly how does that help increase sales, develop brand awareness, decrease customer service costs or any of the other goals you’ve set forth? At the very least, most companies should be at the “listening” phase right now. Check out this wiki. What do you get from that? Interesting question isn’t it?

ROI 171
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How To Create A Know-It-All Company - CIO.com - Business Technology Leadership

Buzz Marketing for Technology

Are you involved in setting the direction for your companys IT budget or strategy? How To Create A Know-It-All Company. Heres how some companies convinced individuals to share best practices. operations for the company (and a recruiter himself), weeds out people who blame others. buy a link » SUBSCRIBE TO CIO.

Company 122
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How My Creator Startup Made 4-Figures in 5 Months While Working a 9 to 5

Buffer Social

Being a solo founder, I had to be every executive at the company from CEO to any other C-suite role. Google Drive’s folder system was too clunky and didn’t have the features I wanted to build my Wiki-like knowledge base, so I chose Notion. To scale and focus on more strategic activities, I needed to outsource.

Startup 61
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Intranet Blog :: E-mail fatigue

Buzz Marketing for Technology

3rd party services are usually owned by the individual not the company. a companys success in content management is inversely proportional to the amount of information that is exchanged over email.â?? including major costs, significant litigation, and a drag on key processes. Internal Communications. Intranet 2.0. Multimedia.

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Social Media Is CRM

Social Media Network Marketing

Those organizations willing to invest the time and resources required to develop and support a strong virtual presence are gaining practically unlimited access to consumers' steady outpouring of raves and rants, toward favorite and disliked companies and products.