Almost Savvy

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Dear Netflix: While You’re Huddled Under the Table, I’ve Got One More Thing

Almost Savvy

If, on the other hand, either I was getting more for my money or the company took the time to intelligently explain to me why this change was necessary, I might feel differently. Many thousands of customers posted messages on the company’s blog post, Facebook page and Twitter , only to be met with deafening silence.

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How To Manage Your Online Reputation By Using Google Alerts

Almost Savvy

This may include information posted online somewhere by you, someone you know, organizations or companies you’re affiliated with or public databases. While you are undoubtedly interested in keeping up to date on industry-related topics, local news or your favorite sports teams, one of the most relevant topics to you should be you.

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Top 5 Signs Your Business Should Not Be Using Social Media

Almost Savvy

Did you calculate the ROI of the telephone or the company car before you invested in them? You’ve heard the stories; a bookstore ( or was it a coffee shop, no wait, it was a computer company, or was it a magazine, it’s so hard to remember ) set up a Facebook Page and six weeks later had 2.5

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Your Brand Screwed-Up On Social Media, Now What?

Almost Savvy

Instantly, there were numerous complaints, some even going so far as to suggest customers boycott the company. Meanwhile, people continue to complain and the volume of unhappy voices grows louder in the absence of any response from the company. That’s what happened first. What happened next.

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Your Brand Screwed-Up On Social Media, Now What?

Almost Savvy

Instantly, there were numerous complaints, some even going so far as to suggest customers boycott the company. Meanwhile, people continue to complain and the volume of unhappy voices grows louder in the absence of any response from the company. That’s what happened first. What happened next.

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Your Brand Screwed-Up On Social Media, Now What?

Almost Savvy

Instantly, there were numerous complaints, some even going so far as to suggest customers boycott the company. Meanwhile, people continue to complain and the volume of unhappy voices grows louder in the absence of any response from the company. That’s what happened first. What happened next.

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If I ignore bad publicity, does that mean it isn't there?

Almost Savvy

Posted by Irene Koehler in Branding on August 28, 2008 | no responses Big companies, small businesses – we all work very hard to deliver an extraordinary product or service to our customers. What about this company attracts them? We want happy customers and employees and will generally do (almost) anything to keep them happy.

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