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The Future of Community Management

Ignite Social Media

The value of communities is clear and ROI models are consistently adopted. While it’s easy to see the value that community management brings to an organization, it’s still tough for many businesses to find the ROI. The deepest engagement will take place on new platforms. The future looks a lot like the past.

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4 Emerging Social Media Trends to Watch in 2020

Social Media Strategies Summit

But these conversations on messaging apps aren’t just happening between friends and family, but also between consumers and brands. As the desire for more direct communication grows, brands will need to find ways to initiate private, one-on-one conversations with their customers. 3 Social commerce will come into maturity.

Trends 182
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Top SocialFish posts of 2010

SocialFish

Here’s to more great conversations to come in 2011! We have some great stuff in the works, including a new Open Community case study series by Deirdre Reid , and an interview series where we’ll be talking to several top association CEO’s about the ideas in our little book. Social Media ROI for Associations.

Postrank 170
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3 Ways Facebook is Killing Your Website | Social Media Marketing.

Convince & Convert

While I can't dispute that good websites are falling by the wayside because of Facebook, one can't ignore the fact Facebook is a great platform to induce interaction. This past year, the ROI off of my social media strategy has far surpassed my high ranking website. Interaction not typically found on websites.

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RIP 3 Ways Facebook is Killing Your Website

Convince & Convert

While I can't dispute that good websites are falling by the wayside because of Facebook, one can't ignore the fact Facebook is a great platform to induce interaction. This past year, the ROI off of my social media strategy has far surpassed my high ranking website. Interaction not typically found on websites.

Facebook 167