Jeff Esposito

MAY 13, 2013

This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below: When looking at community building, what is in it for the end-user? Is it: unique experiences. exclusive content. What say you? What is your golden key?

Community building 40

Community building Discount Communities Social Media 40

Jeff Esposito

JUNE 19, 2013

When I started my career in social media and community management, I was a bit intimidated and nervous. One of my former bosses suggested that I check out the Community Roundtable – that was 2008 – and I was happy to check out the information that Jim Storer and Rachel Happe were producing. large 3.9). ~50%

Communities 43

Communities Report Committee Community building 43

Jeff Esposito

MAY 9, 2012

But knowing your story and why others should care is something that everyone participating in social media, blogging or managing a brand’s social presence or community should do. The social media space continues to fill with more and more clutter each day. You don’t have to answer that now.

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Sports Statistics Small Business Communities 44

Jeff Esposito

NOVEMBER 19, 2012

Robinson cuts straight through the crap and delivers community managers with a useful guidebook for them to follow. Below is my full review: Read this book if… You are a community manager. You do social media in some capacity. You are an executive pondering the value of social communities.

Loyalty 44

Loyalty Review Communities Social Media 44

Jeff Esposito

JANUARY 28, 2013

The 60-page ebook is filled with useful tips from leaders in the space and covers a variety of topics including the customer service/community manager dynamic, advice for new community managers and the role of community management in marketing. A Collection Of Community Management Advice from Marketwire.

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Communities Tips eBook Social Media Management 44

Jeff Esposito

MARCH 18, 2013

In the social media space, we’re too quick to jump on companies because they are too pushy for sales or just don’t care about their customers. These experiences often lead to a slew of negative blog posts and outnumber posts about positive posts tenfold.

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Company Social Media Comments Community building 45

Jeff Esposito

MARCH 25, 2013

This post originally ran on the Community Roundtable. . If you read business publications, blogs or websites to any extent, you have probably heard about community management. Next to social media management, community management might be the hottest buzzword or buzzcareerpath (I think we just made up a new buzzword).

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Communities Survey Social Media Management Upcoming 40