SocialFish

APRIL 6, 2011

We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. The white paper deconstructs Social CRM into its basic parts and applies the concept to association management. Community management.

Social CRM 192

Social CRM Collaboration Curation Newsletter 192

SocialFish

MARCH 16, 2011

We’ve also written a white paper on Social CRM for Associations, which is out very soon. Sign up here to be notified when the white paper is available ! It’s about developing community management and outreach skills in our staff. Social CRM is a term fraught with some confusion.

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Social CRM Skills Project Process 213

SocialFish

APRIL 5, 2011

In response, we’ve put together a learning community (for lack of a better label) for social media practitioners in associations where we can post formal learning modules alongside peer-to-peer interactions, on-demand Q&A, and monthly live webinar content. That’s a tall order. Feedback has been overwhelmingly positive.

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Review Social CRM Consultant Module 150

SocialFish

OCTOBER 21, 2010

I’ve always evangelized the potential of tools like Facebook and Twitter to create meaningful communities and collaborations, but now realize the true opportunity for all of us who spend our days mixing up cocktails of mission and technology: social tools + people = lives saved. Please bring them water.&#.

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Ustream Wiki SMS Survey 162