How (and why) a tech company shifted their social strategy from product- to community-focused
Sprout Social
MARCH 20, 2023
About a year after BentoBox invested in organic social media by hiring a social media manager, we shifted from a product-driven strategy to a community-driven one. Community is a vague word though. Now, let’s talk about what community means. What does it all mean? And is it really worth it? Scientists? Makeup aficionados?
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