Dave Fleet

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Marketing, community, support or all of the above?

Dave Fleet

Early social media activities focused more on two areas of the funnel – consideration and – critically – loyalty/advocacy. Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? Marketing, community or both?

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Why Facebook’s Community Pages Could Give Brands Headaches

Dave Fleet

Her opening question went something like: “What the heck are Community Pages on Facebook, and why is there one for my company?&#. Community Pages 101. Facebook’s Community Pages are an initiative from Facebook to create “the best collection of shared knowledge&# on a wide variety topics.

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Marketing, community, support or all of the above?

Dave Fleet

Early social media activities focused more on two areas of the funnel – consideration and – critically – loyalty/advocacy. Communities in particular were by their nature filled with people who already have an affinity or interest in your product, right? Marketing, community or both?

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A Digital Lens on the U.S. Election

Dave Fleet

If you’re not familiar with the phenomenon, the top social networks – Facebook, Twitter, Instagram – all allow users to ‘follow’ other people whose content then provides the basis for what they see when they log in to those services. Here are a few thoughts from my perspective. Echo Chambers Prevail.

Analytics 305
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Time To Evolve How We Target Social Media?

Dave Fleet

Tweet How many times have you read something like this in a digital communications plan? As social networks become more and more prevalent, we’re at the point now that almost every client brief appears to point, on its surface, to one of a few key networks. What are the norms within the different social networks?

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57 Social Media Policy Examples and Resources

Dave Fleet

Policy on Staff Use of Social Media. Online Communications Guidelines. Use of social networking, microblogs and other third party websites. Social Media Guidelines. Social Media Policy. Online Communications Policy. Social Media Guidelines. Community Guidelines. Social Media Guidelines.

Policies 419
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A Digital Lens on the U.S. Election

Dave Fleet

If you’re not familiar with the phenomenon, the top social networks – Facebook, Twitter, Instagram – all allow users to ‘follow’ other people whose content then provides the basis for what they see when they log in to those services. Here are a few thoughts from my perspective. Echo Chambers Prevail.

Analytics 150