SocialFish

MARCH 10, 2011

This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future? Just the start. Pace of change.

Communities 182

Communities Issues Organization Mobile 182

SocialFish

NOVEMBER 22, 2010

We do a lot of work with associations to help them develop what we call social media triage (or escalation or response) charts. 2) Social media triage goes hand in hand with a crisis communications plan, but doesn’t replace it. 3) It’s ok to wait to see if your community steps in.

Social Media 267

Social Media Policies Case Study Communities 267

SocialFish

JANUARY 17, 2011

To decide what to write for my monthly SocialFish post, I used free association to relate risk management to social media. I discovered a link between creating a social open community and a risk management community. Your elaborate new social media policy may be unworkable or not achieving the results you expected.

Communities 198

Communities Policies Insurance Groups 198

SocialFish

OCTOBER 28, 2010

As part of our Open Community book launch, we are doing a really exciting VIRTUAL BOOK TOUR. Tags: Open Community. The full schedule is here. Oh and please “LIKE&# OUR NEW FACEBOOK PAGE for the book too if you are so inclined – thank you for helping us spread the word! Cartoon by Rob Cottingham.

Communities 191

Communities Course Issues Features 191

SocialFish

MARCH 30, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Return on Attitude.

Case Study 213

Case Study Library Communities Study 213

SocialFish

FEBRUARY 26, 2011

I’m going to start a regular post with the latest social media /community management jobs I come across for associations and nonprofits. Community Manager , ASAE (Washington DC) – “Are you passionate about participating in, building, and sustaining social community?

Social Media 202

Social Media Communities Team Project 202

SocialFish

NOVEMBER 12, 2010

Due to a large number of associations and other organizations using social media such as YouTube, Facebook, and Twitter for marketing campaigns and public relations, employers are increasingly seeking those who have social media knowledge and skills. Such specialized degrees always look impressive on a resume.

Organization 229

Organization Social Media Social Media Management Skills 229

SocialFish

NOVEMBER 17, 2010

I know there’s already been lots of talk about Open Community , but having just read it, I can’t help but share what I think is a spot-on example of open community as Maddie and Lindy talk about it in the book. SLPs-to-be are also an active part of the community, something I wish I had while in grad school.

Communities 203

Communities Banking Resources Groups 203

SocialFish

OCTOBER 20, 2010

Forgive us for what’s sure to be a big promo push to spread the word about our little book, Open Community , which is about to come out in less than two weeks. We’ve written Open Community for mid-level and senior leaders in associations who are working together to build community online. Who the book is for.

Communities 157

Communities Collaboration Analysis Organization 157

SocialFish

FEBRUARY 17, 2011

This post is the first in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. First, I’ll say that I am involved in 3 major communities. #1

Communities 174

Communities Lurker Forums Collaboration 174

SocialFish

MARCH 30, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. Return on Attitude.

Case Study 168

Case Study Communities Study Committee 168

SocialFish

NOVEMBER 30, 2010

This is a repost of an Open Community Virtual Book Tour post I recently wrote for Splash! And there’s no quick fix – no consultant or agency can nurture your community for you, though they can help you build your infrastructure and they can help you with specific campaigns. What do you think? *. Who should take part?

Organization 150

Organization Communities Training Skills 150

SocialFish

FEBRUARY 25, 2011

The popularity and wide spread use of social media is creating opportunities and challenges for associations. People are still getting fired (or not hired) for their postings on social sites, but employment law is starting to catch up with the actions of both employers and employees. National Labor Relations Board Ruling.

Guidelines 202

Guidelines Social Media Policies Training 202

SocialFish

DECEMBER 14, 2010

I’ve been reading a few posts recently about the state of social media for business (a.k.a. And here’s a post from Jay Baer on SmartBrief on Social Media on why 2011 will be the year of social-media convergence and, also from SBOSM, the r esults of their own survey report on the state of social media for business.

Social Media 211

Social Media Survey Analysis Report 211

SocialFish

DECEMBER 9, 2010

with Shonali Burke; long term care communities with Brian Geyser, building community around your tradeshow with Mike Thimmesch, small staff associations with Shannon Otto, skill sets for nurturing community with Jay Baer, and the concept of sharing control with Peggy Hoffman. Since our last book tour update, we talked PR 2.0

Communities 150

Communities Badge Skills Hosting 150

SocialFish

NOVEMBER 24, 2010

Check out the schedule for our Open Community Virtual Book Tour for next week. 11/15/10 — Thanks for Playing | Elizabeth Engel - Monday Top 5: Open Community. 11/15/10 — Pulse + Signal | Andre Blackman — Open Community: What You Need to Know About Associations + Social Media.

Communities 145

Communities Badge Travel Review 145

SocialFish

JULY 15, 2020

Make use of your organization’s social media platforms to spread the word to as many people as possible. It also gives your organization a way to create a stronger tie with your community and look for new recruits. Shoe drive fundraisers are a more straightforward and fun way of getting the community to contribute to a cause.

Delicious 130

Delicious Eventful Committee Groups 130

SocialFish

JULY 15, 2020

Make use of your organization’s social media platforms to spread the word to as many people as possible. It also gives your organization a way to create a stronger tie with your community and look for new recruits. Shoe drive fundraisers are a more straightforward and fun way of getting the community to contribute to a cause.

Delicious 130

Delicious Eventful Committee Groups 130

SocialFish

JANUARY 11, 2011

We have some great stuff in the works, including a new Open Community case study series by Deirdre Reid , and an interview series where we’ll be talking to several top association CEO’s about the ideas in our little book. The Trainer’s Social Media Tool Box. Need help with Social Media policies?

Postrank 170

Postrank Handbook Case Study Press Release 170

SocialFish

APRIL 6, 2011

Topics will include things like: Pro and cons of private communities. IT & C-level communication. This Friday ‘s topic is How to get more engagement in your online communities/social media sites. Mobile apps: value/return. Technology for project management/task management. Who owns your AMS?

Communities 235

Communities Hosting Project Mobile 235

SocialFish

OCTOBER 26, 2010

The Brewers Association has a fabulous Member Tweets page under its “Community&# tab where they run a steady stream of tweets from their members and staff. Whether you love it, or hate, or just found out what it was, the craft community has embraced Twitter. Makes me want to join – and I’m a bourbon girl!

Case Study 196

Case Study Communities Study Issues 196

SocialFish

MARCH 4, 2011

This is a guest post by Wendy Harman, Director of Social Media for the American Red Cross. Prior to taking this job I was a plain old member of the blogging community (that’s all we had then), so I try to always put myself back in the shoes of the social community as I go about my duties.

Twitter 279

Twitter Communities Organization Activities 279

SocialFish

FEBRUARY 6, 2011

You may be aware that there is a big debate going on in the social media blogosphere about “influence&#. This new show is the brainchild of some really smart social media practitioners and consultants from various industries, and the purpose of the show is to debunk some of the social media bubble/hype around various issues.

Influencer 240

Influencer Klout Blogosphere Communities 240

SocialFish

SEPTEMBER 12, 2020

Social Media Presence & User Reviews. While it is always good to bid for prices as you compete with the other freelancers who would like to take an order, it is much better to promote yourself with the help of social media. Since it is country-oriented with a good community, it is worth checking out.

How To 130

How To Skills Compete Review 130

SocialFish

SEPTEMBER 12, 2020

Social Media Presence & User Reviews. While it is always good to bid for prices as you compete with the other freelancers who would like to take an order, it is much better to promote yourself with the help of social media. Since it is country-oriented with a good community, it is worth checking out.

How To 130

How To Skills Compete Review 130

SocialFish

APRIL 6, 2011

We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. The white paper deconstructs Social CRM into its basic parts and applies the concept to association management. Social media monitoring and responding.

Social CRM 192

Social CRM Collaboration Curation Newsletter 192

SocialFish

JANUARY 18, 2011

We’re running around like headless chickens this week, so for today, just read this absolutely fantastic post on the Flowtown blog: How to Use Social Media to Bum Out Your Customers in 2011. It’s full of examples of what NOT to do in terms of either neglecting or spamming your own social media outposts.

Communities 172

Communities Social Media Examples How To 172

SocialFish

OCTOBER 14, 2010

Open Community. A little book of big ideas for associations navigating the social web. Written for the complicated and quirky world of associations and membership organizations, Open Community is our brand-spankin’ new book about how associations can—and why they should—build community online.

Communities 172

Communities Collaboration Applications Organization 172

SocialFish

JANUARY 8, 2011

This echo chamber is becoming a huge issue in the social media space).). It’s therefore about the social object – which is a HUGE factor in the success of any Open Community , of course. In this case, the social object is any particular question you are following, which you can talk to others about.

Radian6 276

Radian6 Engineering Questions Foursquare 276

SocialFish

NOVEMBER 10, 2010

Powerful Social Media Tool – Although Chris lists this reason last, WordPress as a social media tool is one of the top reasons most folks use it as their CMS platform. Over 250 of the 10,000+ plugins – developed by the WordPress community – enhance your sites social media functionality.

WordPress 252

WordPress Platform RSS Hosting 252

SocialFish

JANUARY 21, 2011

I’m going to take this opportunity to let you know that we’ve joined forces with CommPartners to work on some really exciting projects incorporating social media and community building into educational events. Adaptation of social media is influencing organizations to be more open and transparent.

Collaboration 234

Collaboration Eventful Exercises Education 234

SocialFish

OCTOBER 12, 2010

In the age of social media, new kinds of members are emerging in the Open Community around your association, blurring the lines drawn by traditional membership categories. Do you recognize these personas in your community?The Tags: Association Case Studies Open Community Presentations. The Digital Extrovert?

Lurker 162

Lurker Case Study Study Conference 162

SocialFish

NOVEMBER 3, 2010

Back in April 2010, my post for SocialFishing The Role of Crisis Communications in Your Social Media Strategy explained the importance of incorporating social media into your crisis communications plan. Your association’s reputation is at risk, even if you don’t use social media.

Attensity 169

Attensity Reputation Press Release Survey 169

SocialFish

FEBRUARY 18, 2011

We have clients who come to us at a stage where they understand the tools, they see the benefits, and they need help defining a social media strategy for their organization. We work through our strategy process, starting with a social media assessment and brainstorming session. SOCIAL MEDIA POLICY WORK.

Review 160

Review Policies Consultant Training 160

SocialFish

APRIL 1, 2011

The list below is for serendipity ; if you prefer our “Must Read&# shares about important stuff for association social media, please click here to subscribe , or click here to browse. Real-Time Analytics For Social Plugins (Facebook Developer Blog). Social Media – It’s Not Just for White Folks (Danny Brown).

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

SocialFish

SEPTEMBER 9, 2010

Corporate website integration: Social sign on. Personalized corporate website based on social data. A community of customers supports each other, reducing support center calls. Anticipation of prospects and customers using Social CRM technology. Supply chain is influenced by social data in real time.

Social CRM 176

Social CRM ROI Collaboration Social Media Management 176

SocialFish

NOVEMBER 24, 2010

Lindy and Maddie go on to suggest that in order to engage your open community will at the very least need to set up some task forces on listening and monitoring, or on using social media at your conferences, and these groups will actually need to talk to people from different departments (like meetings and marketing, for instance) at the same time.

Organization 172

Organization Communities Process Collaboration 172