article thumbnail

Successful Startup Story: Fresh and Fluffy Natural Dry Dog Shampoo

Waxing UnLyrical

Their placement on this outlet is in keeping with WUL’s tradition of sharing causes for good and businesses doing good through community engagement, locally and around the world. The new approach paid off, resulting in attention from customers, media, and retailers. Disclaimer: Fresh and Fluffy is a client of RedShift Writers.

Startup 237
article thumbnail

Is Your Brand Ready for Customer Service on Social Media?

Ignite Social Media

Here are just a few industries that would benefit from offering customer service online: Retail Industry: Your brand sells products or goods – online, in store locations or both. Startups: Your brand needs to be proactive when first starting out while generating a customer base to survive and grow long-term.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Simple Ways Small Businesses Can Ace Social Listening in 2019

Waxing UnLyrical

Fast Retailing. Identify Relevant Groups, Communities. Groups and communities enhance the feeling of community , which is core to social media. People form social media groups and communities to discuss matters they care about. These and more you can find in the right groups/communities. Align Technology.

article thumbnail

How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
article thumbnail

How Pixlee Powers Web Personalization at Scale

Pixlee

Every community-driven brand looking to thrive in 2020 has at least one thing in common: they’re prioritizing personalization. Community-driven brands stand out now because they have created products people love, learned based on customer feedback, and iterated constantly to improve their product-market fit. Why is that?

Retail 66
article thumbnail

How This Underwear Brand Won with an Anti-Black-Friday Social Campaign

Hootsuite

But while this is a yearly slam-dunk for big box retailers, Black Friday can bring more challenges than benefits for small businesses. An engaged community is everything. We see so much value in community and engaging with our customers beyond getting the sale. billion in the United States alone in 2021. luxurious – milo.

article thumbnail

Three F-Commerce Techniques That Actually Work

Convince & Convert

If you’ve been following the latest f-commerce news about retailers experimenting with social storefronts on Facebook, you’ll already know that the media are labeling the retailer efforts a failure following the shuttering of Facebook storefronts run by Gap, J.C. One retailer that has done a great job of this is Etsy.

Retail 123