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Moving From Back Pats to Business, Social CRM Is For Real

Convince & Convert

BILLION dollars on Radian6 , Buddy Media , Vitrue , and Collective Intellect because they thought they could be the long-term kings of custom Facebook tab deployment? It’s an interesting concept, and you should check out their new whitepaper, If You Teach a Community Manager to Fish.

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How to Determine and Prioritize Social Media Marketing Goals and Objectives

Pam Moore

Know how to not only build community but build real relationships with human beings built on trust and authenticity. Supporting Resources: How to Get Your Social Marketing Budget Approved (white paper). Care about customer experience across their digital and social platforms because customer experience is their brand.