SocMed Sean

JANUARY 21, 2019

Take that one step further and engage with the community that makes up your customer and prospects, and you can identify new ideas that might not have been developed by your R&D department. Tools like Brandwatch, Hootsuite, and Radian6 can help you identify and monitor customer communications and then respond when appropriate.

ROI 269

ROI Social Media CSR Knowledge Base 269

Dave Fleet

JUNE 15, 2010

However, Audience really focuses in a different direction, providing tools that should pique the interest of your sales, marketing and community management folks alike. Community management. Community Management. This has implications for several functions within companies: Sales. Public relations. Public Relations.

Sysomos 273

Sysomos ROI Social Media Privacy 273

Mindjumpers

SEPTEMBER 17, 2012

Another interesting fact is that over 65% of respondents indicate that in addition to social platforms such as Facebook and Twitter, they are using community plat­forms. Monitoring platforms quoted by respond­ents include Google Alerts, Radian6, Awareness, TweetDeck, HootSuite, and SocialMention. Monitoring.

Survey 225

Survey Report Social Media ROI 225

Justin Levy

JUNE 1, 2011

In business we need to think more like Navy Seals and train for situations that could endanger our community, our customers, our partners and our vendors. Using bits from the Radian6 playbook and my own experiences, I have boiled it down into 11 steps to developing a digital crisis communications plan.

Radian6 254

Radian6 Training Team Feed Reader 254

Harp Interactive

NOVEMBER 9, 2009

Use tools like Keotag , Radian6 and Google Alerts to find conversations based on your keywords. Know the Rules: Understand the rules and protocol of the community before you venture in. Get a good sense of the topics that your consumers find engaging. What language and keywords are they using?

Platform 254

Platform Social Media Radian6 Press Release 254

Twist Image

DECEMBER 13, 2010

Whether you're using a more complex Social Media monitoring tool like Radian6 or Sysomos or using free tools like Google Alerts and Twitter Search , there really is no excuse not to know what people are saying, where they're saying it, how much of a network they're connected to, and what the overall sentiment is. " will go a long way.

Sysomos 108

Sysomos Radian6 Loyalty Sentiment 108

Convince & Convert

APRIL 24, 2014

In last month’s Blog Rescue column , we took a look at how a company might traditionally use a blog, but this month, we’re taking a look at a website from UCLA Events & Transportation, BeAGreenCommuter.com (BAGC), aimed at encouraging the UCLA community to consider alternative forms of transportation.

Transportation 159

Transportation Sysomos Radian6 RSS 159

SocMed Sean

NOVEMBER 7, 2011

SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. Ask your social media strategist to conduct an audit on how the online community feels about their products and their competitors. Meet some of their employees. Do some research.

Social CRM 275

Social CRM Radian6 Software Creative Commons 275

SocialFish

JANUARY 8, 2011

It’s therefore about the social object – which is a HUGE factor in the success of any Open Community , of course. To me that’s another signpoint for a successful open community, that it allows for potentially messy evolution. Exhibit d: I s Radian6 worth the money?

Radian6 276

Radian6 Engineering Questions Foursquare 276

Ari Herzog

SEPTEMBER 3, 2010

I could share the blogs of people like Forrester Research analyst Augie Ray , Beeline Labs co-founder Francois Gossieaux , Harvard Business School professor Andrew McAfee , Microsoft researcher danah boyd , digital marketer John Cass , and Radian6 community manager Amber Naslund — but to say they are the top researchers is subjective at best.

Research 110

Research Social Media Radian6 Microsoft 110

Jason Yormark

AUGUST 31, 2010

To one lucky reader I will be giving away the following social media book package: Socialnomics by Erik Qualman The Social Media Bible by Lon Safko Trust Agents by Chris Brogan and Julien Smith The New Community Rules: Marketing On The Social Web by Tamar Weinberg Why Now Is The Time To Crush It ! One of my go-to reads is the Radian6 blog!

Social Media 197

Social Media Radian6 Hubspot Alltop 197

Jason Yormark

AUGUST 31, 2010

To one lucky reader I will be giving away the following social media book package: Socialnomics by Erik Qualman The Social Media Bible by Lon Safko Trust Agents by Chris Brogan and Julien Smith The New Community Rules: Marketing On The Social Web by Tamar Weinberg Why Now Is The Time To Crush It ! One of my go-to reads is the Radian6 blog!

Social Media 197

Social Media Radian6 Hubspot Alltop 197

Josh S Peters

FEBRUARY 5, 2013

Use a social media listening platform like Radian6, Trakur, Sysomos, etc. If the content is good and your community is active you should be able to get your content ranking for the kind of terms used by your customers when they’re searching. and research your customer, your products, your competitors products, etc.

Strategy 186

Strategy Wiki Sysomos Widget 186

Justin Levy

JUNE 1, 2011

In business we need to think more like Navy Seals and train for situations that could endanger our community, our customers, our partners and our vendors. Using bits from the Radian6 playbook and my own experiences, I have boiled it down into 11 steps to developing a digital crisis communications plan.

Radian6 145

Radian6 Training Team Feed Reader 145

Justin Levy

JUNE 1, 2011

In business we need to think more like Navy Seals and train for situations that could endanger our community, our customers, our partners and our vendors. Using bits from the Radian6 playbook and my own experiences, I have boiled it down into 11 steps to developing a digital crisis communications plan.

Radian6 124

Radian6 Training Team Feed Reader 124

Social Media Marketing

APRIL 22, 2011

It's a chance to connect and brainstorm with others by finding affinity groups ("Communities") within Empire Avenue. I could see companies like Radian6 (recently acquired by SalesForce.com ) acquiring Empire Avenue as an adjunct to their business. But like the other sites, it's also a social network itself.

Social Media 167

Social Media Klout Flickr Radian6 167

Convince & Convert

JULY 12, 2011

It addresses the need to drive organizational change in an effort to shift employee behavior, communicate more effectively across job functions and geographies and tear down organizational silos. Companies need to first understand what it is they are trying to achieve before thinking about which technology vendor to deploy.

Jive 146

Jive Lithium Social CRM Yammer 146

Direct Marketing Observations

APRIL 26, 2010

Amber Naslund , the Director of Community at Radian6 , understands organizational change is just as important as technical change is and knows how to get people there. While there is before digital (traditional) and after , more importantly there is a during or a transition that not many can talk to except Amber.

Social Media 173

Social Media Radian6 Apple Marketing 173

Justin Levy

JUNE 1, 2011

In business we need to think more like Navy Seals and train for situations that could endanger our community, our customers, our partners and our vendors. Using bits from the Radian6 playbook and my own experiences, I have boiled it down into 11 steps to developing a digital crisis communications plan.

Radian6 100

Radian6 Training Team Feed Reader 100

Justin Levy

JUNE 1, 2011

In business we need to think more like Navy Seals and train for situations that could endanger our community, our customers, our partners and our vendors. Using bits from the Radian6 playbook and my own experiences, I have boiled it down into 11 steps to developing a digital crisis communications plan.

Radian6 100

Radian6 Training Team Feed Reader 100

Jason Yormark

DECEMBER 28, 2009

Lauren Vargas Community Manager at Radian6 @VargasL Leave a Reply blog comments powered by Disqus 105 SUBSCRIBERS 50161 FOLLOWERS Home About Me My Videos My Resume Contact Me As you stated, social media is not new, but how we are connecting is constantly evolving. Self education is important and will set you a part from the pretenders.

Social Media 197

Social Media Radian6 Small Business RSS 197

Convince & Convert

JANUARY 13, 2011

That’s wisdom from Radian6 CEO Marcel Lebrun (disclosure: Amber’s employer ) about the changing dynamics of communication via the Web, and the importance businesses need to place on paying attention to discussions online via social media listening. Now, the calls are coming through online, via the social phone.”. Customer Service.

Company 140

Company Conversation Radian6 Social Graph 140

Ari Herzog

SEPTEMBER 30, 2010

Founder of the 12for12k Challenge, a community-driven social media charity initiative to connect globally and help locally. Specialties : Business consulting, social media, community building, business relationships, branding, marketing, mobile applications, digital marketing, social education, non-profits. Community management.

LinkedIn 89

LinkedIn Radian6 Education Fashion 89

Convince & Convert

SEPTEMBER 21, 2010

To be fair, I’ve only included those I’ve actually used (Radian6, Sysomos, Spiral 16) or tested (Meltwater, SM2). And of course thanks for including Radian6. davidalston Radian6 [link] David Alston Katie, great post on outlining a process to selecting the right tool. And of course thanks for including Radian6.

Social Media 155

Social Media Radian6 Strategy SM2 155

Kikolani

JANUARY 26, 2010

Tiffany asked us for input of what we would have liked to seen but didn’t at #SMAZ – the topic that came to mind for me was more discussion on how to build community on social media and engage with fans / followers. Listen and join the dialogue with Radian6. and jumped into their conversation near the end.

ROI 114

ROI SEO Social Media Tips 114

Laurel Papworth

JULY 4, 2012

And yes, FREE, I’m pretty sure I’ve reached 10,000 companies in Australia in the last few years and convinced them NOT to buy Radian6 etc until they’ve started with a free service! Now that iGoogle is retiring , I need another free service to teach social media monitoring – know of one?

RSS 86

RSS Social Media Netvibes Radian6 86

Net-Savvy Executive

APRIL 26, 2011

The first was Social2011 , Radian6's first user conference ( #Social2011 ). Persistent hashtags are great for keeping up with topics and communities, and virtual events held entirely in Twitter have some usefulness, too. To me, it's the unusual days that really prove Twitter's value. I won't say that Twitter is only good for events.

Eventful 93

Eventful Twitter Radian6 Back channel 93

Techipedia: Tamar Weinberg

SEPTEMBER 29, 2009

Search for blogs via paid tools such as Radian6, TruPulse, and Trackur. BuzzStream is a brilliant new tool that lets you gather contact names and addresses and chart your history of communications with each individual blogger. I just wrote several posts on Brian’s PPBPR as well as moderating a Social Media Book Discussion on it.

Press Release 129

Press Release How To Radian6 Blogger 129

Josh S Peters

NOVEMBER 23, 2009

If you’re still craving more info and don’t want to create an action plan yet then you can look at some of the paid tools like BuzzGain , Techrigy or Radian6. Join these conversations and add value to the communities. This will get you a rough idea of what you’re looking at.

Campaign 105

Campaign Social Media Radian6 Disqus 105

Justin Levy

JUNE 21, 2010

Maybe a tool like Radian6 on one screen, Twitter on the other, a cool visualization chart that you’re not really sure what it does on yet another screen, multiple keyboards, touchscreens, iris scanners, fingerprint readers, and other cool gadgetry. I’m sure you can immediately think of how you would arrange it, right?

Social Media 127

Social Media Radian6 RSS Feed Reader 127

Social Media Strategery

AUGUST 18, 2010

At Radian6, we experimented in the Spring semester with allowing a select number of undergraduate classes and graduate students access to the monitoring tool for a period of 30 days. Community Manager at Radian6 @VargasL [link] Jennifer Dryer I’m glad you appreciate this as a student’s perspective. Lauren Vargas Sr.

Education 135

Education Social Media Gov 2.0 Class 135

Diva Marketing Blog

JUNE 10, 2012

you lend that content to and community to outlying networks.” (p p 24) The question then becomes is what’s the source of the content and community? Google Analytics, Radian6, Hubspot, Marketo, and Eloqua is where I’d start depending on budget, from free to full enterprise. Geoff Livingston: Usually, it’s the company.

Marketing 96

Marketing Radian6 Blogger Hubspot 96

Jeff Esposito

AUGUST 3, 2010

Have you seen the Radian6 eBook on metrics? Community Manager at Radian6 @VargasL jeffespo Hi Lauren, What I was looking for was something new to be honest. As a person that writes a lot of content and speaks about measurement, I would be very curious to know what you are specifically seeking. Is this closer to what you want?

Metrics 28

Metrics Review Social Media Video 28

Convince & Convert

AUGUST 17, 2012

Lauren is one sharp cookie; she used to do social media/community management for Radian6 among others, and is also noteworthy because she has something like 5,000 pairs of eyeglasses, which is pretty awesome. Then of course you went on to do a lot of community management/social media management type work before joining Aetna.

Radian6 113

Radian6 Training Communities Conversation 113

Convince & Convert

APRIL 6, 2010

Social Mention (or a paid social media listening package like Radian6 , if you have one) Go to www.socialmention.com and search for your company or product name (in quotes), and set the pull-down to “all.&# Thanks for the Radian6 mention.

Brands 143

Brands Content Social Media Consultant 143

Social Media Strategery

AUGUST 8, 2010

Not whether that’s the Chief Marketing Officer or the Director of Public Affairs or the Community Relations Lead, but actual names of people. It might be that new guy over in community relations, or maybe it’s your webmaster. Remember, social media is driven by the person, not the position. It might be Kim over in HR.

Gov 2.0 139

Gov 2.0 Social Media Social Media Management Organization 139

Convince & Convert

SEPTEMBER 20, 2010

Private brand communities vs. Facebook. I’m not sure it’s broad vs targeted as the main difference, necessarily, as there are a lot of narrow B2C uses of social media (like invite-only brand communities and such). Linkedin Groups vs. Twitter. Podcasts vs. YouTube. link] Jay Baer Thanks for the comment.

Social Media 147

Social Media B2B Strategy Consultant 147