SocialFish

DECEMBER 2, 2010

Although the word “community” isn’t in the mission statement, it is important to the organization. on the value of social media in building community, a board member asked, “What is social media?” …I thought, this is going to be a long hour. They were focused on ways to build their community. Forget perfect.

Communities 199

Communities Social Media Influencer Buy 199

SocialFish

NOVEMBER 12, 2010

Due to a large number of associations and other organizations using social media such as YouTube, Facebook, and Twitter for marketing campaigns and public relations, employers are increasingly seeking those who have social media knowledge and skills. This is a guest post by Brian Jenkins, who writes about Careers in Computer Science.

Organization 229

Organization Social Media Social Media Management Skills 229

SocialFish

MARCH 10, 2011

This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. We started our conversation with this one question: How do you think the concepts in Open Community will shape associations in the future? ’ That’s the fundamental premise.

Communities 182

Communities Issues Organization Mobile 182

SocialFish

NOVEMBER 9, 2010

Spread the Word about Open Community. Do you believe in the concepts in our book, Open Community , as passionately as we do? Do you have an example of Open Community in action? Are you curious to see where the conversations around building community online go next? Talking Open Community on Twitter?

Communities 160

Communities Badge Hashtag Organization 160

SocialFish

FEBRUARY 17, 2011

This post is the first in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. First, I’ll say that I am involved in 3 major communities.

Communities 174

Communities Lurker Forums Collaboration 174

SocialFish

MARCH 30, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book.

Case Study 168

Case Study Communities Study Committee 168

SocialFish

MARCH 9, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book.

Case Study 180

Case Study Study Communities Joomla 180

SocialFish

JANUARY 17, 2011

I discovered a link between creating a social open community and a risk management community. As I read Open Community , it is also a roadmap for implementing and managing a risk management program. My Enterprise Risk Management presentation from 2005 highlights the similarities to creating an open community.

Communities 198

Communities Policies Insurance Groups 198

SocialFish

OCTOBER 20, 2010

Forgive us for what’s sure to be a big promo push to spread the word about our little book, Open Community , which is about to come out in less than two weeks. We’ve written Open Community for mid-level and senior leaders in associations who are working together to build community online. Who the book is for.

Communities 157

Communities Collaboration Analysis Organization 157

SocialFish

NOVEMBER 11, 2010

Here’s the schedule for our Open Community Virtual Book Tour for next week. 11/18/10 – Kivi’s Nonprofit Communication Blog | Kivi Leroux Miller. 11/01/10 — Acronym | ASAE Blog – Open Community is your people. 11/01/10 – YAP Blog — Thank you to our very own Open Community.

Communities 150

Communities Badge Conference Buy 150

SocialFish

JULY 15, 2020

It’s no secret that planning a successful fundraising event can feel like a daunting task for many people, even those working in big organizations. There are hundreds of fundraising ideas out there that various organizations use. Many require a ton of resources and yield poor results. Why this is a great fundraising idea.

Delicious 130

Delicious Eventful Committee Groups 130

SocialFish

JULY 15, 2020

It’s no secret that planning a successful fundraising event can feel like a daunting task for many people, even those working in big organizations. There are hundreds of fundraising ideas out there that various organizations use. Many require a ton of resources and yield poor results. Why this is a great fundraising idea.

Delicious 130

Delicious Eventful Committee Groups 130

SocialFish

NOVEMBER 22, 2010

These are one-page flowcharts, which are easy to share with any staff who use social media, and they are meant to help front-line staff decide what is ok for them to respond to themselves, what might require escalation for someone else internally to respond to, and what might be better for someone in the community (a member) to respond to.

Social Media 267

Social Media Policies Case Study Communities 267

SocialFish

FEBRUARY 14, 2019

I’ve explored the similarities between building community and risk management before on this blog. First, I penned Community, Social Media and Risk Perceptions and then Risk Management and Open Community: More Similar than You Think. A risk management policy explains the role of risk within the organization.

Social Media 100

Social Media Policies Embedding Study 100

SocialFish

MARCH 22, 2011

Best Thrifty Organization Video: The Watershed Management Group. We work with local communities to identify and prioritize resource needs, foster individual and community investment, develop practical solutions, and enable action. Community-based Conservation. Best Small Organization Video: Post Carbon Institute.

Video 225

Video Energy Resources Collaboration 225

SocialFish

MARCH 4, 2011

Prior to taking this job I was a plain old member of the blogging community (that’s all we had then), so I try to always put myself back in the shoes of the social community as I go about my duties. After all, this wasn’t a purposeful message gone wrong and it wasn’t about the mission of our organization.

Twitter 279

Twitter Communities Organization Activities 279

SocialFish

SEPTEMBER 22, 2010

We are trying to lead our communities. Because leadership today—leadership of the social organization—must be created, not emulated. We’d worry less about how much our organizations look like the cool case studies, and we’d be doing things differently, today. So obviously we look to the best practices. It’s part of our lives.

Case Study 162

Case Study Organization Communities Skills 162

SocialFish

DECEMBER 20, 2010

That piece is the importance of your organization’s culture. Is your organization really ready, willing and able to roll out these magical social media initiatives? 2) Is your organization high on hierarchy? Sure, you just got budget to hire a dedicated person for this role… but are you really ready to go there?

Social Media Management 244

Social Media Management Social Media Communities Organization 244

SocialFish

OCTOBER 14, 2010

Open Community. Written for the complicated and quirky world of associations and membership organizations, Open Community is our brand-spankin’ new book about how associations can—and why they should—build community online. The book itself is organized around five overarching ideas, one per chapter.

Communities 172

Communities Collaboration Applications Organization 172

SocialFish

MARCH 7, 2011

It’s one of the biggest strategic needs and smart organizations will make community management part of their culture.&# - Dave Lutz, Velvet Chainsaw Consulting. BUY OPEN COMMUNITY FOR YOUR BOARD. What is Open Community? …They might actually read it. They will definitely learn from it. Use this link for bulk orders.

Consultant 160

Consultant Communities Buy Organization 160

SocialFish

APRIL 6, 2011

Social CRM refers to both a business strategy for managing customer relationships in the age of social media and also the evolving technology that helps organizations do this. Communications coordinates with government relations, publications, and other departments to coordinate participation in public conversations on blogs and Twitter.

Social CRM 192

Social CRM Collaboration Curation Newsletter 192

SocialFish

NOVEMBER 24, 2010

One of the mantras of the book (and of social organizations) is clarity over control, and Chapter 2 points out that if you talk about control in organizations, you’ll talk about silos. How is it possible that we tolerate organizations where the parts don’t talk to each other?

Organization 172

Organization Communities Process Collaboration 172

SocialFish

JANUARY 11, 2011

We have some great stuff in the works, including a new Open Community case study series by Deirdre Reid , and an interview series where we’ll be talking to several top association CEO’s about the ideas in our little book. Evolving into a Social Organization: An Open Letter to the CEO. Community Management Resources.

Postrank 170

Postrank Handbook Case Study Press Release 170

SocialFish

NOVEMBER 16, 2010

I think the reason the whole “ social organization &# concept resonates with me–and the reason that J-Nott and Maddie and I keep coming back to it–is that the social organization must continually evolve as the system changes. Same goes with engaging volunteers and building a community around them.

Comments 178

Comments Project Organization Groups 178

SocialFish

OCTOBER 12, 2010

In the age of social media, new kinds of members are emerging in the Open Community around your association, blurring the lines drawn by traditional membership categories. Do you recognize these personas in your community?The Tags: Association Case Studies Open Community Presentations. The Digital Extrovert? The New Publisher?

Lurker 162

Lurker Case Study Study Conference 162

SocialFish

FEBRUARY 6, 2011

We’re all familiar with the mantra that we should be out there leveraging influencers in our communities in order to get the word out about our causes, brands or services… and that makes total sense from a generating-word-of-mouth point of view. Strength of Community Supersedes Influence – Geoff Livingston.

Influencer 240

Influencer Klout Blogosphere Communities 240

SocialFish

SEPTEMBER 9, 2010

Your organization is in Hub and Spoke, Dandelion, or Holistic formation. A community of customers supports each other, reducing support center calls. Think about them in terms of what’s relevant and within the realm of possibility for your organization. Clear understanding of customers’ socialgraphics. Make your own list.

Social CRM 176

Social CRM ROI Collaboration Social Media Management 176

SocialFish

APRIL 1, 2011

8 Signs You Have Outgrown Your Online Community Platform (Socious Member Engagement Blog). Your Association: The Living Organism (MidCourse Corrections). The Social Website: Integrating Social Media Into Your Website (Community Organizer 2.0). What does it mean to have a relationship with an organization?

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

SocialFish

FEBRUARY 18, 2011

We have clients who come to us at a stage where they understand the tools, they see the benefits, and they need help defining a social media strategy for their organization. That whitepaper guided our work to help two organizations facilitate the process of adopting social media policies. Policies became a focal point for us in 2010.

Review 160

Review Policies Consultant Training 160

SocialFish

JANUARY 21, 2011

I’m going to take this opportunity to let you know that we’ve joined forces with CommPartners to work on some really exciting projects incorporating social media and community building into educational events. Adaptation of social media is influencing organizations to be more open and transparent. Do you agree?

Collaboration 234

Collaboration Eventful Exercises Education 234

SocialFish

OCTOBER 7, 2019

Libre Office is open-sourced by its huge community that works on bringing useful updates and assets daily. Its large community consistently works on improving it, making it stabler and more secure. Nevertheless, it comes with a set of essential collaborative tools to make writing and organizing files and documents extremely easy.

Microsoft 113

Microsoft Open Source Software Collaboration 113

SocialFish

APRIL 13, 2011

1,552 organizations submitted applications. This specific constraint was critical in creating a trending effect among the nonprofit blogging community. Our goal for this part of the campaign was 30 blog posts. We ended up with 142 blog posts that sent over 5,000 visits to the Heart & Soul Grant application page. How we did it.

Blogger 243

Blogger Campaign Applications How To 243

SocialFish

APRIL 5, 2011

STRATEGY WORK –We have clients who come to us at a stage where they understand the tools, they see the benefits, and they need help defining a social media strategy for their organization. Much of our consulting work is completely unique to the organization we’re working with. KITCHEN SINK CONSULTING WORK. THINK TANK.

Review 150

Review Social CRM Module Consultant 150

SocialFish

NOVEMBER 3, 2010

Similarly, 41% of the respondents believe that social media and blogging are the fastest growing communications resources for next year. Although your association is not a gigantic global organization, you have the same risk to your reputation from social media. Also do you really want to outsource the safeguarding of your reputation?

Attensity 169

Attensity Reputation Press Release Survey 169

SocialFish

MARCH 16, 2011

From a fairly linear, predictable lifecycle, this relationship between the organization and the member has now evolved to be much more networked, multi-pronged, and messy. It’s about developing community management and outreach skills in our staff. Not to mention public and shareable.

Social CRM 213

Social CRM Skills Project Process 213

SocialFish

MARCH 1, 2011

Background of the Corporate Social Strategist: Educated, with a Focus on Communications and Marketing (Jeremiah Owyang). Creating Community on a Facebook Page (Debra Askanase). Designing An Organization from the Outside-In (Beth Harte). You may NEVER see some tweets sent to you (TweetSmarter). The Art of Social.

Case Study 170

Case Study Press Release Eventful Analysis 170

SocialFish

OCTOBER 21, 2010

I’ve always evangelized the potential of tools like Facebook and Twitter to create meaningful communities and collaborations, but now realize the true opportunity for all of us who spend our days mixing up cocktails of mission and technology: social tools + people = lives saved. Please bring them water.&#.

Ustream 162

Ustream Wiki SMS Survey 162