Techipedia: Tamar Weinberg
JUNE 19, 2012
Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.
Techipedia: Tamar Weinberg
JANUARY 24, 2012
BizSugar is built on Pligg, an open source content management system. Work on Building a Community. A community does not build itself. Many entrepreneurs and companies will launch a community site only to be disappointed six months later when nothing much is happening on it—when it’s a ghost town.
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Techipedia: Tamar Weinberg
MAY 13, 2008
Seek out communities that address the needs that your company also addresses. Let the community know who you are. Introduce yourself, engage in the community, and let them learn about your brand. From looking at the software development world: an open source product can benefit from ongoing enhanced security.
Techipedia: Tamar Weinberg
JULY 29, 2010
The person who tweeted at me last week about this was especially into open source for her own reasons, so all of the sudden, this meant that I should have given her a freebie. This post didn’t seem to fit with your ethos, but it did prompt me to buy “the new community rules&# on kindle. That’s the big question.
Techipedia: Tamar Weinberg
JANUARY 24, 2008
In other words, they don’t give a damn about the community and they seemed to have moved on — perhaps completely. Instead, since they weren’t, we are left to our own devices and seek alternative methods (which are not the right avenues of communication, but what do you do when the proper roads lead you to a dead end?).
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