Akamai Marketing

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The Case for Active Users as Social Media Community Managers

Akamai Marketing

The Case For Active Users as Social Media Community Managers. Your social media community manager isn’t at work or its after-hours. Here’s another example, during the recent tsunami warning in Hawaii, only one travel and tourism brand was active in the discussion: Starwood Hawaii . Why was this?

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Social Media During Emergencies

Akamai Marketing

If a community-based hashtag already exists as is the case with #hitsunami, then consider using that hashtag. And those same people maybe wondering what just happened to their travel plans ( flying out tonight, anyone? ). This very simple step would increase ability to follow accurate sources of a story.

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The Hard Questions of Social Media

Akamai Marketing

Do we want to create community? There are certain audience segments where people have carved out niches for themselves, particularly in travel, Moms and B2B spaces. How can we use social media to support existing mediums and marketing channels? Think about how you would like to be communicated with if you were YOUR customer.

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Klout and Kred – Social Influence Comparison

Akamai Marketing

But, if you’re a travel blogger, then your frequent flier status probably is significant to your influence. Now THAT’S valuable to someone whose trying to create community and takes the reward system idea to an entirely new level. Not so much.

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