Sherrilynne Starkie

MAY 23, 2018

Facebook has introduced new tools to its app, Messenger, that make it easier for users to report conversations that violate the network’s community standards. The new data regime in Europe undoubtedly will have an impact on how businesses like Klout and its parent company Lithium Technologies can conduct business. May 23, 2018.

Klout 170

Klout Features Social Media Lithium 170

Dave Fleet

JULY 5, 2010

Lithium Technologies. Audience – a sales- and marketing-focused tool to help measure ROI and optimize marketing and community engagement. Jive Software. January 2010. February 2010. April 2010. April 2010. Scout Labs. Note: CNW Group is a 76design client.

Sysomos 334

Sysomos Alterian Filtrbox Attensity 334

Jeff Esposito

APRIL 1, 2013

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

Communities 42

Communities Jive Lithium Real Estate 42

Janet Fouts

FEBRUARY 17, 2011

Some are really a contact management system that allows you to use social media listening strategies to keep tabs on your customer database, while others offer a way to create communities around your products and then your sales and support team can interact with them.

Social CRM 127

Social CRM Lithium Collaboration Small Business 127

Convince & Convert

JULY 12, 2011

It addresses the need to drive organizational change in an effort to shift employee behavior, communicate more effectively across job functions and geographies and tear down organizational silos. A social business needs technology in order to facilitate change and collaboration.

Jive 146

Jive Lithium Social CRM Yammer 146

Jeff Esposito

NOVEMBER 8, 2010

This includes not only building a community and conversation with customers but also monetizing and measuring the effectiveness of the company’s efforts. If you’re looking for inspiration on how to get started or want to see how some major companies are doing it, check out the virtual Lithium Social Customer Summit.

Lithium 33

Lithium Case Study Forums Conference 33

Jeff Esposito

OCTOBER 29, 2010

Jenny Zesut of Lithium and I have a great conversation that you won’t want to miss. Debate: Do All Community Managers Need Social Media? Is social media needed to have a community manager? So if it were to go poof, so does your community. If you want to check it out, you can register here. Any big weekend plans?

Lithium 24

Lithium Real Estate Sample Samples 24