Remove influence

Jeff Esposito

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Personalizing to cut through the clutter

Jeff Esposito

Last week I was asked by Adam Cohen to speak for five minutes on a key takeaway from SXSW for the third annual Austin2Austin put on by F leishman Hillard and the Community Roundtable. Experience marketing. Below is my full talk but some key takeaways include: Information overload. Making a conference what you want it to be.

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Get off your ass, forgetting Facebook, dark side of content

Jeff Esposito

I spent the past two days at Oracle’s School for the Socially Gifted conference where I was nominated as one of the finalists for community manager of the year. The Three Things Marketers Keep Forgetting About Facebook – this is a really smart post that looks at a common thread I have heard the past few weeks. How was your week?

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Social media metrics, a video review

Jeff Esposito

Home About Archives Press Clips Spark Advisors Suggested Reading Social media metrics, a video review Written on August 3, 2010 by Espo in Book Review This video book review is on Jim Sterne’s Social Media Metrics: How to Measure and Optimize your Marketing Investment. Have you seen the Radian6 eBook on metrics? Lauren Vargas Sr.

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Why talk unicorns and rainbows?

Jeff Esposito

Things like engagement, understanding the community, we need to be in the space and if we’re not there we lose ground with the competition, are common statements. Aside from those metrics, you can pull up equated net promoter scores, social influence marketing score and conversation share (I blogged about what each is here ).

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Don't burn bridges

Jeff Esposito

Communications and customer service folks have been utilizing tools and building communities and brand awareness while driving revenue as a secondary benefit. The dollars brought in from people who are generally not seen as revenue drivers has given marketers a set of green blinders. 6 Comments - Leave a comment!

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