Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. We have been experiencing higher than normal call volumes over the last several days. Listen here ). Oh… the thick irony. Leveraging the “On Hold” Experience.

CSR 127

CSR Airlines Loyalty Hashtag 127

Convince & Convert

MARCH 28, 2012

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. We have been experiencing higher than normal call volumes over the last several days. Listen here ). Oh… the thick irony. Leveraging the “On Hold” Experience.

CSR 126

CSR Airlines Loyalty Hashtag 126

Tweaklibrary

FEBRUARY 9, 2023

Waze Waze, a service from Google, is the ideal navigation app for the iPhone and has live traffic data from the community. You can also tell people about road building, dangers, speed traps, and other things by linking Waze to foursquare, Twitter, and Facebook. So, use dynamic routing to plan your trip best and save time.

GPS 23

GPS iPhone Apple Price 23

Almost Savvy

MARCH 25, 2010

This applies to conferences, travel, everyday running around town. Throw Foursquare and Gowalla check-ins into the picture and the internet is little more than a stream of “I’m here,&# “Cool, now I’m over there,&# “Hey, did you hear that Bill will be there soon? Is SXSW for You?

Hotels 160

Hotels Conference Transportation Eventful 160

Convince & Convert

JULY 28, 2010

Four high-rise hotels surround Starbucks like castle ramparts, each filled with caffeine-crazed travelers. At least 50% of all hotel rooms (hundreds) have windows that look out directly on the Starbucks roof logo. for most business travelers, it’s also incredibly helpful. You can be helpful, too.

Social Media 148

Social Media Strategy Consultant B2B 148

Convince & Convert

AUGUST 4, 2010

Ultimately they are likely losing three customers who travel a lot because of their social media responses, probably more from this than from the room problem – I can overlook an underpaid hourly staff member at the desk or cleaning service. They seem to get it. I can't overlook how their customer relations pros interact.

Social Media 130

Social Media Strategy Comments Course 130

Viper Chill

JANUARY 27, 2016

In the article Diggy was referring to over last night’s Khao Pad Gai, an ex-employee reveals how they fine-tuned their process in deciding which startups to clone, “We tried cloning Airbnb, but it didn’t work because it’s so brand and community focused. The only problem? I could totally see spin-off versions of this working well.

Case Study 20

Case Study Study Startup How To 20