Ignite Social Media

MAY 27, 2016

So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task. Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. You’re not alone.

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SocialFish

FEBRUARY 17, 2011

This post is the first in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. First, I’ll say that I am involved in 3 major communities.

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Communities Lurker Forums Collaboration 174

Buzz Marketing for Technology

JULY 28, 2010

The results being most of the time we get ambivalent buyers into the top of our funnel and we have to work hard to close them in order to prove value to the organization and contribute to growth. I think we owe it to our organizations to really take care of them. Related posts brought to you by Yet Another Related Posts Plugin.

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Techipedia: Tamar Weinberg

JANUARY 12, 2011

Her community outreach on behalf of Electronic Arts was amazing and her engagement with customers gives all of us lessons to live by. What’s a typical day like for you as the EA SPORTS Active Community Manager? There are a number of channels (Facebook, Twitter, forums, etc.) Here’s what I’ve learned from her.

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Convince & Convert

FEBRUARY 10, 2015

The days of the leased social community are fading, and it’s time to re-embrace owned social. Before the rise of MySpace and Facebook and Twitter and Tumblr, the “original” social media was created in the unglamorous yet impactful world of discussion boards and forums. Thus, the trend pendulum (the trendulum?) It was the best of times.

Communities 60

Communities Real Estate Forums Loyalty 60

Ignite Social Media

AUGUST 30, 2022

A content matrix is simply a tool that helps you map out social media content in an organized way. When it comes to social media content, there are three main types: Organic social media content. It can start as organic content. Network with Social Media Communities. Paid social media content.

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Hootsuite

JUNE 28, 2023

People join private Facebook Groups or forums to meet and talk with other like-minded people. In an era when you can watch 700 review videos for a product on YouTube, we still turn to people we consider experts — friends, family, or niche communities — for purchasing advice. A lot of that talk centers around advice.

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Social Media Strategies Summit

DECEMBER 22, 2022

It’s been a game-changer for the sector, transforming previously faceless organizations into teams of real people doing valuable work. Provide Community News & Updates. Arguably the most obvious use case of social media for government agencies is providing news and relevant updates to your community.

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Convince & Convert

AUGUST 21, 2012

Many of the myths surrounding online community development are proliferated by common sense conclusions. Creating an online community has a basis in science—but best practices that seem clear-cut on the surface become much more complicated when you dig deeper. Only then can you define the business goals of your community.

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Hootsuite

NOVEMBER 28, 2022

Reddit is a social network with a forum-style discussion structure. Users create posts in topic-based communities — called subreddits — and interact in comment threads. Reddit is all about fostering community by encouraging users (a.k.a. What is Reddit? Every thread has an OP (original poster) who started it.

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Social Media Strategery

MARCH 8, 2011

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

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Social Media Strategery

OCTOBER 31, 2011

A community of practice (CoP) is, according to cognitive anthropologists Jean Lave and Etienne Wenger , a group of people who share an interest, a craft, and/or a profession. Sounds like we might already be members of dozens of communities of practice – at work, at church, at school, etc. Sounds pretty simple, right?

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Communities Sharepoint Wiki Collaboration 113

Webbiquity SMM

JANUARY 23, 2024

You may want to use online spreadsheet tools to easily track and organize your keywords. Holger Sindbaek, the founder of Online Solitaire , said: We began to monitor conversations in gaming forums and social communities, where players often discussed what they loved and lacked in other games.

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Writtent Blog

JANUARY 12, 2024

Whether freelancing or working within an organization, a professional writer is dedicated to delivering high-quality, engaging, and effective written content while adhering to professional standards and deadlines in their respective field.

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Sprout Social

SEPTEMBER 8, 2021

How organizations can benefit from using Twitter Spaces. For businesses that are already leveraging Twitter to cultivate a brand community, Spaces will help amplify those efforts. Here are a few ways you can use Twitter Spaces to benefit your organization: Share company updates or announcements. Nurture your brand community.

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Ignite Social Media

AUGUST 30, 2022

A content matrix is simply a tool that helps you map out social media content in an organized way. When it comes to social media content, there are three main types: Organic social media content. It can start as organic content. Network with Social Media Communities. Paid social media content.

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Social Media Strategery

AUGUST 22, 2011

Take five minutes and do a quick search of your organization’s blogs, microblogs, wikis, and forums that are available behind your firewall – and then let me know what the most popular topics are. Popularity may be taking over your community and the worst part of it all? Let’s do an experiment.

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Communities Microblogging Web 2.0 Wiki 114

Sprout Social

AUGUST 21, 2023

We’ll also share five steps to help you maintain ethical AI practices within teams and across the organization. Leading tech companies, government entities like the United Nations and research and data science communities have worked to shape and publish guidelines to address ethical issues. What are AI ethics?

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Marketing Privacy Policies Issues 88

Sprout Social

DECEMBER 6, 2023

As Florence explains, “Social is a non-negotiable part of driving brand awareness and building connections with patients, physicians and community members. Social media should be part of healthcare organizations’ strategy. But one critical nuance many organizations miss is that you should also refrain from validating PHI.

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Social Media Privacy Insurance Guidelines 102

Social Media Strategery

JANUARY 23, 2012

Unfortunately, as many have already discovered and many more will continue to discover, successful communities are dependent on many variables, from the accessibility, speed, and reliability of the technology to your community managers. What group/community receives the most visits and/or posts on a particular day? 10% to 49%.

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Communities Wiki Microblogging Press Release 121

Dave Fleet

FEBRUARY 28, 2013

Do you impose social media on the enterprise or allow it to grow organically? Community Management: How do you go from 1:1 to 1:1,000,000? Community management at scale requires brands to reassess the norms they hear espoused daily. Community management at scale requires brands to reassess the norms they hear espoused daily.

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Social Media Communities Overview Forums 393

SocMed Sean

APRIL 1, 2012

Hopefully, these 1o questions can help you in the process of finding someone who really understands your business and can help formulate and execute a plan to engage with your community online. Every business and organization is not the same, so a one-size-fits-all social media strategy is generally a bad idea.

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Mindjumpers

JANUARY 14, 2011

Tweet Written by Nabanita Roy , who is a web enthusiast and blogger currently working as a Community Development Executive at forums.com. Community building- The impact of group communication. Social groups or group communication is the answer to this. Making an Integrated Marketing Communication Effort.

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Trends Influencer Social Media Forums 245

Sherrilynne Starkie

FEBRUARY 13, 2012

Show host Shel Holtz wondered aloud if the creation of such social media dashboards will become common place among organizations active on the social Internet. Social media podcast For Immediate Release covered the launch this week. Could this the start of a new trend in corporate social dashboards?

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Wireless Klout Module Directory 292

Dave Fleet

JULY 26, 2010

Over time I’ve found myself doing more and more foundational work for organizations looking to dip their toes into social media. One of the key elements of this work, in my opinion, is creating a social media policy that fits well with the organization’s goals, culture and risk tolerance. American Express Open Forum. Daimler AG.

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Waxing UnLyrical

SEPTEMBER 19, 2012

But to the world at large, it’s not just about Facebook (or the related movie), but a community that has been built over the years around a common interest or topic. So I’m using this post to showcase such a community that has been actively working around sustainability. What are we doing to bring about that social change?

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Social Media Collaboration Meeting Communities 209

Waxing UnLyrical

MAY 30, 2014

As such, class discussions take place in online forums. And to make sure students actually log in and, you know, have a discussion, many of these forums are graded. It’s the ability to evaluate pros and cons, and communicate them effectively and efficiently. Based in the Washington, D.C.,

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Likeable

NOVEMBER 8, 2021

Reddit, on the other hand, is a niche social media platform that’s essentially a series of forums where users can share news, content, and interact with one another. This social media platform is greatly different from Instagram or Facebook in that the Reddit community is directly determining what content gets seen through voting.

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Social Media Strategery

MAY 6, 2010

Development Social Media What Kind of Impact Has Social Media Had on Your Organization? community who have experienced similar frustrations. If you’re a member of GovLoop, please take the survey and help us identify what types of benefits (if any) you and your organization are seeing from social media. Government 2.0

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SocMed Sean

JULY 24, 2012

How does one measure the level of “collaboration” in your organization? Information Technology, Sales, Research, and even Marketing organizations are adopting terms like “agile”, “scrum”, “sprint” and “stand-ups” into their business vernacular. And let’s be honest.

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Buffer Social

JULY 5, 2023

Communities Best for: Identify questions, arguments, and related resources. How to use them Joining relevant communities and keeping a tab on the conversations has helped me find some unique angles. For this, make sure you are part of active communities in your industry. Another way to use communities is to turn to your network.

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Oktopost

AUGUST 10, 2023

That’s why, now more than ever, optimizing lead generation strategies to identify and nurture these MQLs becomes paramount to any organization’s revenue generation efforts. Jump to Section Get to Know Your Audience Social Listening Sentiment Analysis Community Management Social Analytics Proven Strategies.

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Social Media B2B Sentiment How To 62

Sprout Social

FEBRUARY 15, 2024

It’s vital to track audience engagement so you can be sure your content interests the people who matter most to your organization. View this post on Instagram A post shared by Zoë Sugg (@zoesugg) Build a community Create a place where your target audience can gather online and connect with like-minded people.

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Engagement Tips Loyalty Metrics 103

Sprout Social

AUGUST 22, 2023

Important sources for conversational analytics include social media listening, virtual agent and chatbot interactions, customer care emails, review forums, sales calls and other feedback channels. These could be direct messages on your social channels or chatbots, or discussions on customer forums.

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Analytics Conversation Brands Sentiment 84

Mindjumpers

JANUARY 3, 2012

Tweet Social media has no doubt changed the way brands communicate with customers and the how they prefer to be seen and heard. In an attempt to increase their visibility and speak to their influencers, every organization engages in active Public Relations, which has naturally been affected by the boom in social media.

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Oktopost

MARCH 20, 2022

The practice of social listening was adopted by the B2B marketing community from our B2C counterparts—very much like social media itself. Let’s dig into some of the use cases to understand how Oktopost can help your entire organization leverage social media to reach your goals. Monitoring brand health.

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Conversation Sentiment B2B Module 118

Hootsuite

SEPTEMBER 14, 2023

Here are just a few ways harnessing your social media intelligence can benefit your organization. Durex was one of the first companies to use social media intelligence to identify the needs of the LGBTQIA+ community — a market they had previously largely overlooked. Monitor blogs, discussion forums, reviews, and more.

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Social Media Sentiment HootSuite Analysis 102