What was the most important thing you learned about social media this year?
Janet Fouts
DECEMBER 14, 2010
When crafting a strategy for nonprofits, don’t assume the folks who ‘like’ you in Facebook are also going to follow you on Twitter or take the same type of actions. Community matters. I often get fans who will sent me their answers via face mail for more privacy or who will DM me their input to the conversation.
146 
Let's personalize your content