Sweets and Tweets: Tony Hsieh Isn’t the Only One Delivering Customer Happiness
Debbie Weil
DECEMBER 1, 2010
7, 2010 Sweets and Tweets in DC, AddThis’s Justin Thorp will talk about his new job title, Director of Customer Happiness, and how he tries to "move the needle" (his words) in his role as community manager. "Community manager puts the wrong spin on what I do," Justin told me. What is a community manager?
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